Tax Market Intelligence Manager - Associate

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Job Description

Do you have experience in tax operations and are passionate about leading a team? Then you found the right position!

As a Tax Market Intelligence Manager, within the Client Tax Operations Utility, your primary responsibility will be to maximize the client experience and comply with tax regulations globally by facilitating the collection of valid client tax documentation, the application of withholding tax and refunds and the submission of regulatory reporting. This is a dynamic function requiring consistent compliance and controls, enhanced response to regulatory and market changes and operational excellence in our business processes and technology. You will be responsible for supervising the assessment and documentation of operational impact in respect of regulatory, market and business driven changes. You will also be responsible for providing tax technical insight across the Client Tax Operations Utility and support for business-driven change programs. You will influence enhancement of operations procedures and the introduction of new product offerings to develop our operational tax services. You will also be responsible for a team of five market intelligence associates.

Job responsibilities

• Leads, mentors and manages the Tax Market Intelligence team, fostering a collaborative culture and high performing team through clear objective setting and regular performance reviews
• Completes oversight of assigned team activities and controls framework
• Oversees the timely and accurate delivery of operational changes in respect of market and regulatory change
• Completes ongoing review of existing operational tax processes to identify risks and areas for enhancement, and implementation innovative solutions
• Identifies, escalates and participates in resolution of risk incidents
• Provides tax technical support to all operational teams within the Client Tax Operations Utility
• Identifies opportunities for Product expansion and driving operational change, ensuring sounds judgement is provided when offering recommendations
• Collaborates with Custody Tax Product and Corporate Tax in support of regulatory, market and strategic change/projects
• Collaborates with internal control teams in support of internal and external audits
• Communicates with external agents and tax authorities in support of regulatory and market change
• Works with and contributes to internal Operational Working Groups, including support of utility and site people agenda and wellbeing initiatives

Required qualifications, capabilities, and skills

• Be able to demonstrate a deep understanding of international withholding tax practices and regulatory change management
• Have proven leadership and team management skills, with the ability to develop a team
• Have excellent analytical, organisation and problem solving skills
• Be able to discuss your process improvement experience, where you clearly articulate ideas, concepts and procedural changes
• Have strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all level
• Be able to give examples of your risk awareness and operational control experience within financial services
• Have proven experience within an arena where accuracy is critical within strict deadlines
• Have a technical mindset with awareness of MS Excel, Alteryx, Tableau and UiPath

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.