Talent, Skills & Performance Manager, Learning & Talent, HR

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Job description

Connect to your Industry

At Deloitte, the development of our people is a cornerstone of our People Priorities and Employee Value Proposition.

This role offers a unique opportunity to drive the strategic evolution and operational excellence of our firm-wide talent, skills, and performance processes. You will be instrumental in shaping the colleague's experience, ensuring our programmes and processes are effectively designed, delivered, and continuously improved to foster high performance and support Deloitte's strategic objectives. If you are passionate about talent management and thrive in a dynamic, complex environment, this is your chance to make a significant impact.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

As a Talent, Skills & Performance Manager, you will be at the heart of shaping how Deloitte nurtures and develops its people. This isn't just about managing processes; it's about driving strategic initiatives that enhance our firm's performance experience and align with our overarching goals. Your role will include:

• Contributing to the design and leading the implementation of key talent, skills, and performance processes, including succession planning, senior promotions, 360-degree feedback, and performance management, ensuring they align with our firm-wide strategy.
• Managing and delivering specific projects or workstreams within large-scale talent initiatives, overseeing planning, execution, and evaluation to achieve defined objectives and delivering tangible results. Specifically, this is likely to include embedding a new performance and talent management approach in SAP Success Factors.
• Coordinating and ensuring the effective operational delivery of integrated talent cycle components, including collaborating closely with our offshore Talent Support Services team to ensure seamless execution.
• Cultivating and maintaining strong working relationships with HR, People & Purpose, and business stakeholders, acting as a trusted point of contact and facilitating alignment on critical talent initiatives.
• Supporting the continuous enhancement of the firm's performance experience by implementing and refining processes, policies, and activities that foster high performance and positive colleague outcomes. This will include preparing the firm for implementation of SAP Success Factors and a new approach to talent and performance management.
• Analysing and utilising talent, skills, and performance data and analytics to evaluate the effectiveness of projects and cyclical processes, identifying opportunities for continuous improvement and strategic adjustments.
• Researching and assessing emerging trends and best practices in talent, skills, and performance management, proposing practical, innovative solutions for consideration and integration.
• Overseeing the effective utilisation and continuous improvement of performance and feedback technology, working with vendors to ensure value for money and a clear product roadmap.

Connect to your skills and professional experience

Attracting someone who will share our values, enhance our culture and identify with our purpose is just as important as attracting someone with the right qualifications or experience. This might be the role for you if:

• You're natural at building relationships. You effortlessly connect with stakeholders of all seniorities, fostering collaboration and alignment across diverse teams. You bring clarity and structure to complex information, presenting it professionally and persuasively to drive consensus and action.
• You possess a strategic and curious mindset. You're adept at leveraging talent and performance data to identify trends, drive high-quality problem-solving, and make informed decisions. You systematically approach challenges, ensuring solutions are business-aligned and fit for purpose, always seeking opportunities for continuous improvement.

Essential skills & experience:

• Extensive experience in the end-to-end design, implementation, and continuous improvement of talent, skills, and performance processes and activities.
• Demonstrable experience with HCM technologies (e.g. Success Factors, Workday) - including contributing to design and implementation of talent and performance modules and reporting and working with stakeholders to drive impactful adoption.
• Proven project and programme management experience within a large and complex organisational environment - ideally professional services or in a partnership structure.
• A strong track record of building and maintaining effective relationships with senior stakeholders, demonstrates excellent communication and presentation skills.
• Proficiency in leveraging talent and performance data and analytics to identify trends, evaluate effectiveness, and drive continuous improvement.
• Demonstrated capability to rationally drive high-quality problem-solving and decision-making, structuring complex information for diverse audiences.

Desirable skills & experience:

• Track record in HR/human capital consulting or client-facing projects.
• Experience in agile project management or product management methodologies.
• A proven ability to research, evaluate, and propose innovative solutions and emerging best practices in talent management.
• Commercial or financial acumen, enabling a broader understanding of business impact.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Human Resources

At Deloitte, Human Resources is transforming. We are already an award-winning HR team but we're not resting there. We want to make an impact that matters for our people, our clients and for society. To achieve this, we're firmly embedding HR into the business, advising and innovating along with our business leaders.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further details as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

"The amount of investment in me in terms of training and development has been incredible - it has undoubtedly helped me to progress my career." -Jim, Enabling Functions

Our hybrid working policy

You'll be based in one of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter about the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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