Talent & Finance IT Portfolio Programme Senior Manager, Central Business Services

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Job description

Connect to your Industry

Everyone knows technology is changing how business works. Creative and experienced Programme Managers like you will shape this evolving IT landscape and transform how our IT change programmes will improve business performance. Your mentorship, support and collaborative style will give your team members the self-confidence to innovate and the skills to reach their full potential. We are keen to hear your ideas to enrich and mature our operating model and drive the continuous improvement of our project delivery.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

As a Programme Manager within Portfolio Management, IT Business Services at Deloitte, collaboration with senior leaders in the business will require you to be flexible, persistent and responsive to deliver high-quality IT programmes to Deloitte Partners and staff.

You will be entrusted to take full ownership and responsibility of a large and complex HR Talent & Finance programme whilst providing a positive and enthusiastic environment within your programme delivery team, empowering them to produce their best work.

A Programme Manager is the leader of a collection of projects and other initiatives which together contribute to the delivery of a significant improvement in business performance. Their role is to work with business leaders to define and lead the programme, including establishing the overall benefits and business case, the sequence and scope of enabling projects and the business change activities that are needed to realise the overall goal. The Programme Manager is responsible to the Head of Portfolio Management for the successful delivery of the business change as well as achieving the business benefits. Programme Managers will also have career coaching and developmental responsibility for a number of Senior PMs, PMs and Assistant PMs.

The Programme Manager is responsible for:

• Establishing and maintaining the overall programme benefits and business case
• Defining the programme's Governance structure
• Working with the Programme Sponsor to ensure effective stakeholder engagement and lead the business change activities
• Planning and designing the programme and proactively monitoring its progress, resolving issues and initiating appropriate action, focusing on consistency and coherence with other programmes and corporate and IT strategic initiatives
• Assessing appropriate application of methodology to assure prompt delivery of business value
• Ensuring effective quality assurance and overall integrity of the programme so that projects are delivered into service with risks appropriately managed
• Managing the programme's budget: monitoring expenditure and costs against delivered and realised benefits as the programme progresses, identifying opportunities to increase value for money achieved
• Facilitating the hiring and appointment of new hires to project teams
• Assuring delivery of new products or services from the projects is of the appropriate quality, on time and within budget in according with the programme plan and programme governance arrangements
• Ensuring there is allocation of common resources and skills within the programme's individual projects
• Work with procurement and vendor relationship, to ensure the third party contributions to the programme and managed within appropriate commercial framework to manage risk and value for money
• Managing communications with all stakeholders
• Managing both dependencies and interfaces between projects
• Managing risks to the programme's successful outcome
• Initiating extra activities and other management interventions wherever gaps in the programme are identified or issues arise
• Reporting the progress of the programme at regular intervals to the Programme Steer Co.

Connect to your skills and professional experience

You love nothing more than connecting people to delivery outstanding results . You bring out the best in your project team, and work closely with stakeholders to understand and meet their business objectives.

To qualify for this role you must have:

• Cross-industry best practice experience of managing delivery of significant and complex programmes
• Proven Leadership credentials with demonstrable examples of developing and leading High Performing Teams/People
• Excellent communication skills with the ability to engage and manage technical and non-technical stakeholders up to and including C-Level, and explain complex technical concepts in non-technical language
• An innovative approach to problem solving
• A flexible and adaptable approach to work

Connect to your service line - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

Connect with your colleagues

"What we have achieved by using ServiceNow is nothing short of incredible and I am hugely excited by what is still to come. We have an amazing opportunity to improve and support our practitioners and colleagues experience by working collaboratively as one team." Anita Sanderman, Head of HR Services, a key stakeholder for this role

"The great thing about working as part of the NSE ServiceNow team is opportunity to be part of focussed, supportive, diverse, and well organised team. The team have clear goals and plan so that each squad within NSE ServiceNow team is focussed on delivering quality product. The team is incredibly supportive and always happy to assist each other. Team members are diverse which bring creativity and a broad range of ideas to the table. The team is well organised so that each member of the team is getting the work done efficiently. Not to forget the team is fun loving which leads to relaxed environment." Nikhil Patel, ServiceNow Test Lead

Our hybrid working policy

You'll be based anywhere in the UK (except for London) with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers