Systems & Content Development Manager FTC

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Overview

This is a 12 month FTC position.

We're Kingfisher, A team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!

The Systems and Content Development Manager plays a leading and mentoring role within the Brand team and sets the strategic direction of the OEB (own exclusive brand) content delivery systems. As a subject matter expert in content requirements and content delivery technology the role champions best practice and innovation to deliver content efficiently and effectively to the Banner (B&Q Screwfix, Castorama etc.. ) teams across Kingfisher.

You will be responsible for optimising the performance of the Brand content delivery system infrastructure ensuring it meets department needs and that the broader technology ecosystem is integrated appropriately to meet both business and reporting needs. You will ensure the DAM platform evolves to meet the changing needs of the business and the quality of data is managed and controlled to ensure maximum effectiveness of the tool.

What's the job?

• Ensure that the DAM platform evolves to meet the changing needs of the business.
• Partner the Group Digital content and Product owners to get the best outcome for all of our systems and content. Work closely with banners and data to ensure all delivery is efficient and effective
• Act and deliver subject matter expertise (DAM, Content Management, Content Requirements and Vendor Acquisition) to peers and team members pro-actively and within projects led within the department and wider business.
• Lead the Content and System Development team to deliver the system and initiatives effectively. Lead the DAM steering group and the DAM team to steer the development and direction of the DAM, general governance, management and prioritization of the different partner needs across the business.
• Lead the reporting and analysis of OEB content production and delivery. Provide commentary at a department, range review and brand level to ensure teams are creating effective content.

What you'll bring

• Experience of working in a web content environment, handling the data used to power content delivery - preferably in retail
• Experience manging and launching a DAM system within a global business
• Proven experience of working in a digital, marketing or content strategy role with exposure to multiple types of channels
• A great storyteller, extremely organised and comfortable managing, tracking and reporting on various projects at the same time in a fast-paced environment.

Be Customer Focused - constantly improving our customers' experience

• I listen to my customers

• I use available data to help make decisions

Be Human - acting with humanity and care

• I do the right thing

• I am respectful

Be Curious - thrive on learning, thinking beyond the obvious

• I build and share new ideas

• I try new things and share my learnings

Be Agile - working with trust, pace and agility

• I have courage to be creative

• Done is better than perfect, I aim for 80/20

Be Inclusive - acting inclusively in diverse teams to work together

• I embrace allyship

• I have self-awareness and a desire to learn

Be Accountable - championing the plan to deliver results and growth

• I own my actions

• I understand the Kingfisher plan and how it relates to my role

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.

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