Sustainable Travel Manager

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Job Description

Surface Access is crucial for Heathrow's growth and meeting its sustainability goals, particularly in carbon reduction, air quality, colleague travel, and increasing public transport use.

The Sustainable Travel Manager aids the Surface Access team by developing strategies and initiatives to meet public transport targets set in Heathrow 2.0. The role involves engaging stakeholders and Team Heathrow to reach surface access goals and analysing data to identify effective interventions for promoting sustainable travel. Additionally, it supports the Route Development Lead in improving bus and coach services to Heathrow, enhances the active travel network, car share schemes, and cycle hub, and contributes to long-term strategy development.

Responsibilities

• Developing the Colleague Surface Access Strategy by synthesize data and analytical models and provide technical support to strategy development.
• Delivering the Colleague Surface Access Strategy and project manage and coordination of the initiatives that comprise the colleague travel strategy and manage the schemes and the suppliers.
• Managing Stakeholder and Team Heathrow engagement to achieve colleague surface access targets and aspirations such as engagement with bus and coach operators to improve services to Heathrow
• Collaborate and communicate sustainable travel initiatives to increase awareness through a range of platforms, including leading the Way2Go roadshow programme.

Qualifications

• Educated to degree level or equivalent essential with further post graduate qualifications desirable.
• Ability to develop work programmes and deliver behavioural change initiatives
• Ability to deliver high quality projects on time, on budget with a high level of project management skills
• Ability to manage third party suppliers and consultants that support delivery activities and to derive value for money with any commission
• Ability to manage stakeholders, individuals and work as part of a team, being proactive in a demanding work environment, with the ability to work on several different projects at any given time

Ideally you will have:

• Experience in transport planning with prior experience of a regulated business environment
• Travel management experience and experience in major behaviour change programmes

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About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our agile approach offers the opportunity to combine home working with meetings, events and training at the airport. All roles involve some on-site working each week, so you'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.

About the Team

Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Commercial team that drives our profitability across everything from retail, property and airport transport, through to passenger services and contracts with airlines. At the centre of everything, we have a pioneering agenda for digital and e-commerce, as we look to transform the way our passengers spend at our airport. That's because we want to drive innovation, as well as growth.

We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.