Surveyor/Property Manager - Occupier Solutions

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The role

• As a Surveyor/Property Manager within our Occupier Management team, you will advise existing corporate clients on occupier management

• Working across multiple corporate clients Responsible for providing Occupier Management services for circa 200 properties in the assigned region(s) for the assigned corporate client

Key deliverables

• A point of contact in respect of estates management, property issues and projects for the Client(s)

• Reporting to Client on a regular basis in accordance with Client requirements

• Reporting to the Account Manager on a regular basis

• Working with Estates Administrator on Estates Management deliverables

• Ensure delivery of service through effective working relationships across the client delivery team(s)

Responsibilities

• Working with the Account Manager as the Main point of contact for all property specific queries from a range of sources, both internal and external, in respect of the client's property portfolio

• Liaising with landlords and tenants to resolve property issues

• Undertake periodic inspections of all properties in line with contract requirements to identify any property issues and any opportunities to enhance use of the property

• Assist in management of vacant space

• Dealing with Lease queries, boundary disputes and assisting with CPSE's

• Preparing repairing liability summaries from legal documentation

• Responsible for collating and submitting monthly fees

• Undertaking outside the 1954 act lease renewals

• Acquiring leasehold space or transaction management of certain acquisitions

• Assist in Drafting/Approving change notes and invoices

• Helping to manage Client helpdesk

• Instructing Client legal services team for advice where appropriate

• Assisting with renewals of licenses and permits and helping to manage residential portfolio

• Analysing and manipulating data from client database.

• Liaising with tenants in respect of bad debt

• Dealing with applications for landlord's consents, with reference to lease conditions, liaison with external consultants and solicitors where necessary.

• Working with estates administrator in assisting with service charge payments, recharges, annual budgets and variance reporting

• Providing additional Senior Administrator's support as required to the Corporate Real Estate occupier management team

Person specification

Essential qualifications

• Educated to University level or equivalent

• MRICS qualified or equivalent level of experience

Essential experience

• Demonstrable record of working with corporate clients in delivery of occupier management or property management services

• Demonstrate suitable lease advisory and acquisition experience

• Undertaking property inspections

• Provision of annual budgeting, variance reporting and service charges

• Understanding of property databases and the maintaining accurate data