Surface Access Strategy Manager

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Job Description

The Surface Access Strategy Manager leads the development and delivery of Heathrow Airport Limited's surface access strategy in support of the Airport National Policy Statement (ANPS) requirements and the Development Consent Order (DCO) process.

The role provides strategic leadership and specialist input across all surface access modes, ensuring that transport strategies, modelling inputs, and stakeholder engagement materials are robust, auditable, and suitable for statutory examination. The role plays a key part in supporting the DCO process by ensuring that surface access impacts are clearly understood, effectively mitigated, and aligned with national and local policy expectations.

Responsibilities

• Lead the development of an integrated Surface Access strategy for the DCO, encompassing public transport, active travel, taxi, and private hire, while ensuring alignment with long-term network planning and ANPS commitments.
• Ensure Surface Access strategies are evidence-based, well-developed, and robust, capable of withstanding consultation, examination, and audit, and supporting the overall requirements of the DCO submission.
• Produce high-quality strategy documentation and supporting materials for inclusion in the Environmental Impact Assessment (EIA) and DCO, maintaining clear and auditable links between strategy development, modelling assumptions, and outputs.
• Provide strategic input into future rail and wider transport planning, working collaboratively with relevant stakeholders to ensure effective integration with transport modelling and impact assessments.
• Act as a subject matter lead in stakeholder engagement, working with organisations such as Transport for London, National Highways, Network Rail, and industry forums, responding to feedback while maintaining alignment with programme objectives.
• Oversee delivery of Surface Access workstreams to agreed timelines, ensuring readiness for DCO milestones, identifying and mitigating risks, and supporting efficient delivery through minimising rework and maintaining controlled, evidence-based change.

Qualifications

• Significant experience in transport or surface access strategy development within complex infrastructure or planning environments.
• Strong understanding of statutory planning processes, including Development Consent Orders (DCOs) and environmental assessment frameworks.
• Demonstrated ability to translate strategic policy requirements into clear, evidence-based deliverables.
• Experience of working collaboratively with transport modelling teams and using modelling outputs to inform strategy.
• Excellent stakeholder management skills, with experience engaging statutory bodies and senior external partners

Ideally, you will also have

• Experience of airport, aviation, or nationally significant infrastructure projects.
• Knowledge of the Airport National Policy Statement (ANPS) and its surface access requirements.
• Familiarity with multi-modal transport strategy development at regional or national level.

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

About the Team

When it comes to pioneering ambition, there's no place like Heathrow.

Our Heathrow Expansion programme offers a unique and exciting opportunity to play a defining role in one of the UK's most significant infrastructure projects.

You'll help shape a national legacy that millions will experience for decades to come, as we deliver the third runway, improve passenger experience, stimulate jobs and opportunities across the UK, and strengthen the global connectivity that powers trade and travel.

Modernising and expanding the UK's only hub airport and critical national infrastructure whilst keeping it fully operational and safe, creates a pace and complexity unlike other major programmes. It demands collaboration, resilience, problem solving and a desire to take on challenges that genuinely matter.

From securing planning consents to designing a new runway, modernising terminals and improving public transport access, and delivering on environmental and community commitments - the scale is unmatched.

You'll be part of a diverse team of talented colleagues, built on mutual respect and where excellence thrives. It's an inspiring place to work, with unlimited opportunities to make a difference as you help to shape the future of our world-class airport.