Tech PR Account Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Clarity isn't just another agency. We're a global team of digital marketing and communications experts, chosen by visionary companies eager to make a real impact. We work with all kinds of organisations-from scrappy startups to well-established giants-helping them enhance their reputation, drive growth, and achieve their biggest goals.

What makes us special is our blend of local expertise and global reach, offering you the perfect mix of fun, focus, and flexibility. We give you the best of both worlds: the dynamic, close-knit feel of a smaller agency, where you can truly make a difference, along with the exciting projects and career growth opportunities of a global company.

Our role is a fantastic opportunity for hands-on experience, mentorship, and exposure to a variety of projects. You'll get to develop your skills and advance your career in a supportive, hybrid work environment. Join us at Clarity, and become part of a team dedicated to driving growth, enhancing reputations, and making a meaningful impact!

We are looking for a stellar Tech Account Manager to join our London office. Interested? Read on to find out more information about the role and the fantastic benefits available to take advantage of here at Clarity!

Working as part of our Communications team and closely alongside our insights, SEO, paid media, creative and content teams, you'll manage relationships with clients - ensuring quality, managing expectations, maintaining satisfaction, spotting opportunities and achieving client objectives - and be the lynchpin in a busy press office. You'll have outstanding media relations and top-notch writing skills, whether drafting a byline for trade media, or a blog for a client's website.

What you'll do:

• Act as point of contact and relationship manager between our clients and our team, building strong client relationships all while gaining a deep understanding of their business and communications needs
• Write and execute communications plans and oversee the strategic direction for key client accounts
• Work closely with the senior team to identify growth opportunities to help our clients achieve their goals, supporting expansion of new service offerings
• Take part in supporting new business pitches/proposals and prepare briefs, proposals and decks for existing clients
• Manage the onboarding and kick off processes for key new accounts and projects
• Proactively identify and look to solve potential issues or blockers and act as an escalation point for client concerns or troubleshooting
• Take part in agency life, including joining Clarity initiatives, supporting and driving peer-group proposals, attending team socials and generally 'joining in!'

The successful candidate will:

• Have a minimum of two years' experience working with B2B technology brands within agency or in-house, including enterprise software across HR, Marketing, and Business Management
• Have a passion for all things technology
• Be fearless about giving strategic counsel to clients and have the ability to deliver against communication outcomes
• Enjoy the creative and fast pace of agency life, thriving in an environment of flexibility and change
• Have a proactive mindset, and an ability to work with clients and colleagues from around the world
• Have proven superior communication skills, both verbal and written
• Have strong organisational and time management skills
• Be a team player

Our Benefits

Taking Care of Yourself and Your Family

At Clarity, we know that a happy and healthy team is a productive team. That's why we offer benefits like:

• Private Medical Insurance: Get the care you need when you need it.
• Enhanced Family Leave: Welcoming a new child is a special time that deserves special attention.
• Clarity Cares Time: Appointments and emergencies don't have to eat into your PTO.
• Employee Assistance Program (EAP): Confidential support for personal and professional challenges.
• Wellness Fund: Invest in your health and happiness.
• Cycle to Work Scheme: Support for a healthier commute.

Taking Care of Your Community

We believe in giving back to the community, so we offer:

• Volunteer Time Off: Giving back is good for the soul.
• Clarity Compass: Internal employee committee helping ensure we're walking our talk, especially on issues close to our heart - DEI, Environmental Impact, Employee Wellbeing and Community Engagement

Recharging Your Batteries

Everyone needs time to relax and recharge, which is why we offer:

• Unlimited Holiday: Because who doesn't love time off?
• Sabbatical Program: Even more time off after five years!
• Summer Fridays and Winter Break: Enjoying life is important.
• Flexible Working Program: Life happens, and we can help you adapt.