Support Services Manager

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Come and join the UK's 4 th largest independent provider in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We'd like you to join us as Support Services Manager at the Kings Norton Hospital in Birmingham.

The Support Services Manager is responsible to the Hospital Director for non-clinical aspects of the Hospital's operation (ie; Maintenance, Estates, Health & Safety, Housekeeping and Catering) reporting to the post holder via separate Heads of Department. All administration staff report directly to the post holder, although some aspects of these role may cross over between this role and other Heads of Departments and Managers.

Kings Norton Hospital in Birmingham supports adults of all genders with severe and complex mental health conditions. In this state-of-the-art hospital we provide high quality intensive treatment in a clinically safe, caring and secure environment.

What you'll be working:

• 37.5 Hrs per week
• Monday to Friday

What you'll be doing:

• Adopt a professional approach to patient / resident care at all times
• Be required to develop and maintain good working relationships with colleagues, visitors, carers, members of the multi-disciplinary care team and senior professional and managerial staff.
• Delegate responsibility for the efficient and effective running of all Hospital services within the remit of the role
• Contribute to the setting of budget for relevant areas of responsibility and monitor and manage expenditure against those budgets - reporting status on a regular basis to the Hospital Director
• Completes the final sign off/approval of invoices relating to all non-clinical expenditure
• Attend corporate meetings as required by the Hospital Director
• Ensure that there is appropriate administrative support in place to support the work of the Hospital - taking in to account budget parameters
• Support the local estates department to deliver their objectives - as set by the BSM
• Oversee the complaints procedure to include the monitoring of the complaints database (thought not handling the complaints themselves)
• Adhere to Health & Safety Legislation and ensure that the hospital remains compliant
• Participate in the on call rota
• Carry out duties and responsibilities with regard to the Active Care Group Equality and Diversity and Dignity at Work Policies, treating everyone with dignity and respect, valuing and respecting patients and staff as individuals and be committed to equality of opportunity for all.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
• ......and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group