Supply Chain Process Manager

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The Role:

The key focus of the role includes evaluating, streamlining and improving business processes, overseeing the implementation of new processes and ensuring that business processes are documented e.g. using process maps, and kept up to date to reflect the actual process that is in place.

As a team member of the CTS Transformation Office, the Process Manager will actively participate in a number of global and local projects, collaborating with numerous different CTS and departments/functions.

Supply Chain includes as aspects of CTS procurement processes, as well as inventory management, test article receipt and logistics/shipping.

Key Responsibilities:

• Act as a subject matter expert (SME) in Supply Chain.
• In collaboration with key stakeholders and in line with CTS strategic objectives, evaluate the effectiveness of established processes, develop improvement measures and strategies and implement improvements.
• Own/lead the implementation of new processes such that they are efficient and effective. Ensure all key stakeholders are aligned with the process and key users are suitably trained.
• Act as a consultant for process users seeking to review and implement improvements to processes. Analyse proposed changes and recommend adjustments to workflows/process as needed.
• Create, update and maintain process flow diagrams and similar documentation describing the processes, such that these can be used as reference documents by collaborators.
• Control access to the process flow documents i.e. apply revision controls and ensure that read only copies are available to colleagues as appropriate. Ensure that process flow charts are documented in a standard format.
• Conduct regular process audits, such that any glitches in the ongoing process can be identified and resolved.
• Where applicable, ensure processes are in line with industry standards and/or regulations.
• Challenge processes on a regular basis using Failure Mode Effects Analysis (FMEA) or a similar tool. Identify and implement risk mitigation actions and monitor effectiveness. Revisit FMEA to ensure risks have been appropriately addressed.
• Demonstrate consistent good communication, engagement and interpersonal skills with employees, management and other stakeholders.
• Represent Process Management during internal and external meetings, client meetings and communications as appropriate.
• May perform other related duties as required and/or assigned.

The above list of job functions is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. Job descriptions will be regularly reviewed to ensure they are an accurate representation of the post.

Who you are:

• Bachelor's degree or equivalent in a related topic
• 5 or more years of relevant experience in the subject area.
• Excellent fundamental project management skills: planning, organizing, attention to detail, managing competing priorities, analytical and systems thinking.
• Experience with ERP systems, Microsoft Office programs and/or other project management systems.
• Experience of process mapping, review and optimisation.
• Highly collaborative, able to effectively collaborate with a number of different departments/functions and manage key stakeholders.
• Self-motivated and able to work autonomously.
• Demonstrates a high level of initiative and a positive attitude.
• Excellent oral and written communication skills that have been demonstrated through presentations/seminars, oversight of projects, implementation of new services etc.
• Excellent time management skills
• Computer literacy e.g. at a minimum, Microsoft Office e.g. Excel, Powerpoint, Project, Visio.
• Strong analytical and problem solving skills.