Supplier Relationships Manager

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Job reference 320948
Supplier Relationships Manager

Competitive salary plus £5,000 car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full time
London or Sheffield x3 days a week

Extra Benefits
• RMG Share Schemes - partnership and matching share offer
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
*Available only to perm employees

About the Role

The Supplier Relationship Manager is a critical role within the Technology Supplier Management (TSM) team and is responsible for the end-to-end lifecycle management of multiple strategic and critical 3rd party contracts, whilst ensuring alignment to RM Technology goals and objectives. The role reports to the Head of Contract and Supplier Management and will develop and work within a team dedicated to providing a centre of excellence in contract, commercial and relationship management.

In this role you will:

• Relationship and contract management of strategic and critical suppliers, in line with best practice and in accordance with the RM Technology Supplier Management Policy
• Support and develop supplier management strategy for suppliers in scope, in line with the RMG Technology sourcing strategy to deliver tangible benefits and value
• Apply appropriate contractual and commercial management skills, tools and techniques in order to ensure the effectiveness of supplier contracts to meet and exceed contractual obligations, deliver value and minimize risk.
• Act as an escalation point for Supplier related issues and own dispute resolution
• Produce Exec Board level supplier performance reporting ensuring alignment and to inform decision making
• Work closely with senior leaders across Technology, Business, Finance, Legal and Procurement to build, develop and govern supplier relationships
• Take personal responsibility and accountability for suppliers within scope, acting as a subject matter authority and role model

Key Skills needed:

• Full contract and commercial life-cycle contract and commercial management experience in Technology for large scale (£10m+pa) and complex strategic critical supplier relationships and contracts
• In-depth knowledge of contract structures and terms ideally across one or more of the following technology categories; Application Development and Maintenance, Cloud and Hosting, Network, Telecoms and Workplace, End User Compute, IT Service Desk and Software
• Ability to analyse, understand and enforce contractual obligations, whilst balancing out the need to maintain and grow a strong and value adding relationship with suppliers
• Strong track record of driving tangible commercial benefits within the contract life-cycle
• Exec level commercial and stakeholder management skills, and a consistent track record of building strong internal business and supplier relationships
• Development and management of multiple strategic and critical supplier contracts and relationships
• Strong commercial negotiation skills, being able to demonstrate experience of supporting, leading and managing negotiations for complex agreements

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: . Please note, this advert may close early if the appropriate number of applications has been reached.

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