Street Homeless Service Deputy Manager

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About Us

Job Title- Street Homeless Service Deputy Manager

Salary Range- £44,773 - £54,254 per annum

Permanent Fulltime

Location: 90 Putney Bridge Road, SW11 1HR

Do you have a particular passion for supporting people who have experienced street homelessness?

Are you looking for a new role within a fast-developing sector with a strong focus on innovation and problem solving?

If yes, we have the perfect role for you!

Objective of role

There is an exciting opportunity within the Housing and Regeneration Directorate for a Deputy Manager in the Council's Street Homeless Service.

With the borough's first ever Street Homeless Assessment Hub on the horizon, which will not only provide local short-term accommodation to people off the street but see all services supporting this cohort co-located under one roof, this is an exciting career development opportunity for someone who is passionate about innovation and driving change within the sector.

Our aim over the next 12 months is to drastically change the way that services work with and support people with a lived experience of street homelessness, with an emphasis on collaboration and placing the service user at the centre of decision-making processes.

This role will specifically be responsible for ensuring all service users are assisted into suitable and sustainable long-term accommodation. However, the successful candidate will be expected to work alongside a variety of professional teams, including the local outreach service, Rough Sleeping Mental Health Team (RAMHP), Drug and Alcohol Service and Social Services, among others.

The role will be based within the Street Homeless Service and line managed by the Street Homeless Service Manager.

About the role

We are looking for an experienced, enthusiastic and dynamic individual to line manage a team of dedicated officers focussed on supporting people into long term accommodation.

The successful candidate will need to be innovative and flexible with a strong belief in/ experience of effective partnership working. You will need to have excellent communication skills, both written and verbal and be able to manage a team of officers with varying roles and responsibilities.

The overall job purpose is:

To assist and support the Street Homeless Service Manager in the overall provision, management, development and support of the Council's Street Homeless Service.

To manage a team of officers delivering the Council's duties under the Homeless Reduction Act 2017, managing temporary accommodation and sourcing long term accommodation for people who are at risk of or who have experienced street homelessness.

Responsible for developing creative and innovative solutions to prevent street homelessness and find appropriate housing solutions for a cohort presenting with multiple disadvantages and often complex support needs.

Essential Qualifications, Skills and Experience

Detailed knowledge of relevant Homelessness and Housing Act legislation including security of tenure and private tenants' rights

Experience of managing teams providing a front-line service

Experience of performance appraisal and staff development

Ability to problem solve in a fast-paced environment

Ability to manage, supervise and motivate staff

Ability to work effectively part of the wider management team, fostering a flexible and results driven culture.

Indicative Recruitment Timeline:

Closing Date: Sunday 08th December 2024

Shortlisting Date: Week Commencing 9th December 2024

Interview Date: 16 December 2024

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Useful Information

Richmond and Wandsworth Better Partnership Services are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Richmond and Wandsworth Councils