Strategy and Improvement Manager
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Job description
Full Time, Fixed Term for up to 12 months.
We have an exciting job opportunity in the Revenues and Benefits Service for a Strategy and Information Manager to lead an existing high performing business development team, initially on a fixed term contract for up to 12 months.
You will be experienced in project management and process redesign, as well as the management and supervision of staff, and lead in two main areas; a programme of work, including project management, providing continual service improvement of policies, working practices, online self-service and enhancements to line of business systems, and Freedom of Information and Data Protection (including data sharing).
Well-developed influencing and negotiating skills will enable you to provide direction and guidance to teams across the service, collaborating with internal and external partners and stakeholders to deliver change, and co-ordinate year-end work and annual billing.
One of the key priorities for the service is to improve efficiencies through the implementation of new software and process redesign, leading to increased revenue collection. You will ensure that change activities are carried out to a high standard ensuring impact is assessed, and that communications and training are delivered.
You will need to possess excellent problem-solving skills and experience of planning to support organisational change.
Please note that this role is subject to a Basic DBS Check.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.
Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our values and are ready to be part of our exciting journey please select the apply button below.
To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
For permanent Bristol City Council employees, this post will be a secondment.
For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.
If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.
We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.
For an informal discussion please contact Kevin Smith, Operations Manager, at kevin.smith@bristol.gov.uk
At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.