Strategic Account Manager

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As our next Strategic Account Manager, you'll play a key role in helping us build the UK's go-to home improvement marketplace. From driving revenue through smarter product adoption to helping tradespeople grow on the platform, your work will help millions of homeowners find the right tradesperson for the job, fast, fair, and without the faff.

Forget long lists, here's what you'll actually spend your time on:

• Selling - run a proactive outbound sales motion to upsell revenue through the adoption and optimisation of Checkatrade's diverse suite of products
• Strategic planning and execution - develop robust monthly action plans for your portfolio with deep knowledge of your accounts' performance goals/challenges
• Inbound issue resolution and mitigation - run internal investigations and proactively identify and problem solve to remove blockers to trade growth on the platform
• Relationship and credibility building - build high-trust, credible relationships through frequent touch points and strategic support for accounts

It's not about ticking every box. It's about turning up curious, ready to crack on. You'll do well here if you bring:

• A hybrid hunter/farmer mindset, motivated by hitting short-term targets while building long-term value
• Resilience. You stay focused and keep moving, even when things don't go to plan
• A strong sense of ownership over your portfolio, performance, and commercial outcomes
• A collaborative, people-first approach. You build relationships that make people want to work with you
• Commercial experience managing a book of revenue, with a track record of driving results
• Confidence using CRM and AI tools, or the curiosity to pick them up quickly
• Adaptability, curiosity, and a willingness to learn fast

We believe great work deserves great rewards. Here's just a taste:

• Competitive salary + annual bonus or commission (role dependent)
• Employee Share Program
• Health, well-being and learning support
• Gym membership, Smart Tech Scheme and Cycle Scheme
• Birthday/Special day leave
• Buy & sell holiday scheme
• 1 week's paid charity leave and much more

How we'll get to know each other:

• Screening call with one of our Talent Acquisition Partners
• 1st stage interview with the Head of Account Management
• 2nd stage interviews with Senior Stakeholders
• Final stage including a case study presentation

If this sounds like the place where you can do your best work, we'd love to hear from you, even if you don't tick every box.

Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form

About usWe're Checkatrade - the UK's leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We're growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you'll fit right in.