This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

The Opportunity

Our Store Managers are responsible for overseeing our stores, staff, merchandise and customer service, achieving sales objectives and maintaining the highest operational and merchandizing standards. You'll also build highly motivated teams, and coach and develop them to the next level.

We are looking for a store manager to join our Canary Wharf team.

What you'll get to do

The Store Manager will be responsible for overseeing the store, staff, merchandise and customer service, achieving sales objectives and maintaining the highest operational and merchandizing standards and building highly motivated teams and coach and developing them.

Profit and Sales Generation:

Meeting sales goals

Analysing available sales reports and data to determine the needs of the business, setting business strategies

Support the development of the Fragrance Consultants skills, ensuring tea mis are fluent in all aspects of product knowledge

Demonstrate sales leadership, playing an active role on the selling floor

Customer Service:

Ensure all Fragrance Consultants provide the highest level of customer service

Resolve all customer problems and complaints quickly and effectively, assisting team members where needed

Operations:

Ensure correct staffing levels

Understand and execute cash control procedures including bank deposits, safe funds, petty cash

Merchandising/Visual: Partner with operations, logistics & product teams to ensure the right assortment for the store, communicating inventory needs to support the business goal

Ensure the selling floor is always picture perfect and reflective of current visual direction

Human Resources:

Working with the Talent Acquisition team to ensure all vacancies are filled in a timely manner with the right candidate

Continually evaluate the performance of each Fragrance Consultant and provide constant feedback to ensure results

We'd love to meet you if you have

You're experienced in a niche, luxury environment and pride yourself on excellent customer service

You're results oriented and solutions driven

Your interpersonal skills are excellent, and you love building relationships

You can influence, negotiate and lead others to action

You're resilient and persistent

You're passionate about our Brand

A few things you'll love about us

An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Job Req ID: 28185

Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.

Store Manager - Penhaligon's Canary Wharf