Store manager - Bicester F/M

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The company

For more than 40 years, Bonpoint has been dressing our children with savoir-faire and a modern outlook. Luxurious and understated, traditional and modern, artistic and fashionable, with excellent quality and creativity, elegance and humour, Bonpoint, the French fashion house for children is surprising and different.

Unique expertise in the world of luxury goods allows us to produce prestigious products which are dreamt about and shared the world over. Inspired collections for head to toe clothing, specialized fabrication, shops with a family atmosphere, prettily arranged shop windows, meticulous customer service...

Everywhere there is the sense of love of children, quality and beauty.

All career opportunities at Bonpoint are accessible to talents with disabilities. We are committed to providing an inclusive and caring environment, where every employee can reach their full potential and contribute to the excellence of our company.

Post description

Key Accountabilities:

Sales and Profitability

• Ensure the achievement of business goals and strategic projects, monitoring monthly spend vs budgets, taking action where necessary
• Full evaluation of KPIs to drive efficiency & profitability, taking action where necessary
• Establish and implement Action Plans to develop sales for each product category and achieve sell-through targets

Customer Management
• Have a solid network of clients to bring to the business

• Establish and implement Action Plans to develop sales for each client segment

• Ensure the implementation and development of CRM initiatives to develop a clientele network for the store

• Propose actions to HQ to improve aspects of client relationship management
• Experience of hosting in-store events advantageous

People Management

• Manage store staff with the support of Local HR (Recruitment, Coaching, Training)
• Review development of team members, performance managing where necessary
• Instil an atmosphere of motivation, sense of belonging and wider business involvement

Store Image Management

• Ensure correct interpretation and implementation of visual guidelines, keeping store employees up to date about visual issues, and ensuring that best sellers products are displayed, through a close cooperation with the Visual Display Team
• Report to HQ, and manage any small maintenance projects within your store
• An eye for detail and fresh vision is required to maintain perfect standards daily

Store Operation Management

• Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures
• Ensure deadlines are consistently met and information is communicated to HQ
• Full responsibility for stock management- including achieving sell-through targets, and maintaining accurate inventory levels

Profile required

PROFILE

• +5 years' experience in retail management - luxury experience preferred
• Self-starter, highly motivated and able to work independently of a distance HQ
• Commercial thinking with strong focus on sales and well thought through strategies to ever-improve
• Strong people skills and proven ability to maintain long-term relationships with clients and lead the sales team
• Understanding of current local market trends and ability to pivot to changing business and market needs
• Computer skills to include operation of retail POS system, Word, Excel and email, plus use of phone, Whatsapp for professional client communication.

Réf: 180b8a3e-0a83-477d-b63b-2bb7e1b4cada