Store Manager
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Store Manager
Attractive Salary, Benefits and Bonus
42 Hour week
Grove Road, Ballymena
Who are we?
At Henderson Group, we are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,000 staff and have been placed 4th in Ulster Business Top 100 Companies 2023.
We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.
A look into the role
Henderson Wholesale is a leading Wholesaler in Northern Ireland. We source from local farmers, growers and producers and are proud to contribute to our local economy and environment. We achieved Gold accreditation against the Investors in People standard framework in 2023 in recognition of people management excellence and our commitment to investment in people.
The Store Manager will provide daily operational support to ensure we are working in the most effective manner, and that our employees provide our customers with the best service and offerings. You will deliver on key targets and motivate and inspire your team to create an environment that offers a great customer experience and a great place to work for our employees.
Working as Store Manager you will:
• Provide effective team leadership and management to the store staff to motivate and support your team to achieve targets and objectives.
• Oversee and ensure the smooth running of the store.
• Deal with all customer queries consistently in an effective and professional manner.
• Set, drive and achieve gross profit margin, net margin, waste and other KPIs.
• Maintain adequate stock levels.
• Ensure merchandising and presentation of store is of the highest standard.
• Recruit, train, organise and control staff levels to guarantee team excellence.
• Manage employee rostering and annual leave and maintain secure records.
• Actively Live our values of Ambition, Customer First, Teamwork and Integrity.
Skills for Success
Joining us as Store Manager the minimum criteria you'll need is:
• A Minimum of 3 years' experience leading and developing a team within a fast-paced retail or quick service food environment.
• Experience of effectively managing targets and controlling costs.
• Commercial awareness of the wider food retail sector and ability to utilise that knowledge to drive sales performance.
• Ability to manipulate and interpret data to support sound commercial and business decisions.
• Competent in the use of IT packages including Microsoft office and retail technology systems.
The Attributes you'll need include:
• Customer focus with the ability to motivate and inspire others.
• A capable leader with a natural flair for leading and developing a high performing team.
• Time management, delegation and problem-solving skills.
• Ability to prioritise and multi-task.
• Genuine passion for local community retailing, food trends and shopper habits.
It is desirable if you have:
• Previous store management experience in the convenience market.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.
Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.
Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson group staff and retail stores raised over £1 million for charity partners.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.
Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits include Competitive salary and annual performance related bonus (up to 15% of salary), Pension, Healthcare plan and life assurance , Employee assistance programme, Social club and Perks Offers/Discount scheme throughout UK/Ireland and Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores.
This is a full-time position working 42.5 hours per week between 7am and 10pm. The role requires a flexible approach to hours of work order that we deliver the very best service experience for our customers.
If you'd like to speak with us before making your application, our Talent Acquisition Specialist - Joanne McClelland would be happy to have a confidential chat with you about the role on offer - email joanne.mcclelland@henderson-group.com to get in touch.
Completed applications must be submitted online by midnight on Sunday 2nd March.
We are an equal opportunities employer.