Store Manager - 12 Week Training Program - SE London

Job Description

Contract: 12-Week Training Programme
Hours: 37.5 hours per week - weekday and weekend availability required
Location: Various stores across South East London
Recruitment Partner: grace.elsmore@boots.co.uk

Are you ready to elevate your retail career? At Boots, we're looking for strong, people-focused and commercially minded leaders to join our 12-week Store Manager Training Programme, designed to prepare you for full accountability of your own store.

During the programme, you'll gain hands-on experience across a range of locations, learning from experienced leaders and building the capability to lead busy retail environments with confidence. You need to be flexible to travel between locations during the training period. Following training, opportunities are available across South East London.

Success in this role comes from decisive decision-making, consistency in approach, and a willingness to lead from the front.

Reporting to the Area Manager, you'll play a pivotal role in bringing energy, driving performance and building a strong culture of accountability and teamwork within your store.

You'll be trusted to set clear standards, manage performance confidently, and ensure your store operates safely, legally, and profitably at all times.

We welcome applications from experienced Store Managers, as well as ambitious Assistant Managers who are ready to step up, take on greater responsibility and accelerate their progression through structured training.

This opportunity suits those who are confident operating in demanding environments and who are keen to move into store leadership, working with established teams and making an impact. If this sounds like you, we'd love to hear from you.

Key responsibilities

• Drive store performance across sales, standards, and operational KPIs
• Create a culture of accountability, ownership, and teamwork
• Handle challenging situations professionally and confidently
• Lead, coach, and performance manage a diverse team to deliver outstanding customer service
• Maintain high operational and compliance standards
• Manage stock levels and ensure the store is well-presented and fully stocked
• Implement training and development plans to enhance team performance
• Build a positive, motivated, and customer-focused environment
• Identify opportunities for improvement and implement change effectively

What you'll need to have (our must-haves)

• Proven retail management and commercial experience in a customer-facing environment
• Resilient and calm under pressure, confident dealing with difficult situations
• Genuine interest in Pharmacy and willingness to learn, even without prior experience
• Strong decision-making skills and the ability to hold teams accountable
• Able to coach and develop individuals and teams
• Highly organised with the ability to bring structure and discipline to daily operations
• Pride in delivering high standards and continuous improvement
• Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results

It would be great if you also have

• Experience in a similar retail environment.
• Experience in pharmacy or pharmacy operations

Where your brilliance can take you

At Boots, we offer numerous opportunities for career development. You'll be supported in your growth and have the chance to shape your future within our organisation. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond. We're looking for individuals with the ambition to progress, who see this as the first step toward managing big stores or developing into an Area Manager role in the future.

Rewards designed for you

• Boots Retirement Savings Plan
• Generous employee discount across Boots and partner brands for you and a family member
• Discretionary annual bonus
• Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
• Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
• 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What's next?

If you apply, one of our team will review your application and may be in touch by phone to further discuss your application.

Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon.
Be brilliant with Boots.