SRE Technical Lead

About the job you're considering

The Site Reliability Engineering (SRE) Technical Lead is a senior, client embedded technical leadership role and the single point of technical authority for Site Reliability Engineering across assigned platforms or engagements. The role is accountable for the reliability, availability, and operability of services delivered by one or more teams and vendors in complex, multi vendor environments.

This role combines strategic reliability leadership with hands on engineering authority. It is distinct from operations management or Principal Engineer roles, owning technical reliability outcomes including release readiness, platform stability, and stakeholder confidence.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home

If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual), employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

As the SRE Technical Lead, you are the technical authority for SRE practices across all vendors and solution trains, working closely with client stakeholders, Capgemini leadership, and delivery partners.

In this role, you will:

• Define and enforce SRE strategy, standards, SLAs, SLOs, and error budgets, embedding reliability into service and platform design from the outset.
• Lead the implementation of core SRE practices, including reliability reviews, toil reduction, and operational readiness.
• Drive automation across monitoring, incident response, recovery, and remediation, governing reliability related IaC, CI/CD, and operational tooling.
• Identify and eliminate systemic causes of operational load, ensuring solutions are scalable, secure, and operable.
• Act as the technical escalation point for major incidents and high risk releases, protecting service stability and ensuring blameless post incident reviews lead to measurable improvement.
• Define and govern observability and capacity practices so reliability risks are visible, actionable, and proactively managed.
• Ensure SRE practices align with service governance, security, and compliance requirements, and contribute to service reviews, release governance, and longer term planning.
• Coach and mentor Senior SREs and engineers, raising the overall maturity and consistency of reliability engineering across the organisation.

You operate without formal line management, providing technical leadership through influence, and work closely with Principal SREs, Cloud Technical Leads, Platform, Security, and Operations teams.

You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

Your skills and experience

You will bring deep technical expertise and credibility in large scale environments, including:

• Strong expertise in Kubernetes and OpenShift.
• Experience with multi cloud and hybrid architectures, including service mesh (e.g. Istio).
• Hands on experience with observability platforms such as Prometheus, Grafana, Loki, Tempo, and OpenTelemetry.
• Strong Infrastructure as Code and GitOps experience (Helm, Kustomize, ArgoCD, Tekton).
• Experience with CI/CD automation and reliability focused engineering.
• Familiarity with Red Hat ACM/ACS, Submariner networking, and enterprise databases (e.g. Postgres).
• Proven ability to lead, influence, and mentor across multi vendor delivery environments.

You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance and pre-employment checks

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Make it real - what does it mean for you?

Flexibility to work your way
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing
You'd be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Shape your path
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Shared energy
You'll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You'll be joining a professional community of experts, who have got your back and will support you, every step of the way.

Why should you consider Capgemini?

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com