Sr Solution Architect, Amazon Fuse
DESCRIPTION
The Amazon Fuse team creates convenience for our customers to experience Amazon services wherever they are by acquiring partner distribution for Amazon Subscriptions (e.g., Prime, Prime Video, Amazon Music Unlimited) and mobile applications (e.g., Shopping, Video, Music, Kindle, Photo-Cloud Drive and Audible) around the world.
We are seeking an experienced and dynamic Solution Architect with technical, business and operational expertise to manage partner launch milestones, requirements and engagement between our mobile partners and various Amazon teams to launch and grow distribution of Amazon Subscription Services and Mobile Applications.
A successful candidate will have experience working with internal business and product teams to deliver scalable product solutions at a global level, have excellent program and project management skills and be proficient in translating business requirements into technical requirements. Roadmap prioritization and milestone management and a strong will to deliver results are critical skills for this role. The right candidate will provide vision and drive the evolution and strategy for Fuse partner integrations and launches. This role will partner with engineering teams to develop ways to identify improvements for scaling internal services. Candidate will work with the Business Development (BD) team to meet customers, discover opportunities to solve business objectives through Fuse solutions, provide designs & proposals, demonstrate technical solutions and integrations, manage proof of concept, and ultimately drive growth of the business
To be successful in this role you will need to be a self-directed innovator accustomed to working in new territory; a communicator able to influence and motivate teams to action; and a problem solver who can drive immediate resolutions. Ability and mindset to work in a global team are important for this role.
Key job responsibilities
• Own and manage the technical relationship of multiple partners across multiple geographic locations and journey of the customer
• Identify and drive improvements in Amazon products on behalf of assigned partners and acts as a primary stakeholder in helping to provide requirements and use-cases to Amazon product teams
• Partner with the sales team to design solutions for customers and drive Fuse products.
• Participate in deep architectural discussions to ensure customer success
• Provide technical consultation to strategic enterprise customers. This includes API integrations, as well as the design, creation, and deployment of Fuse products
• Dive deep into Fuse solution and its differentiators with customers and partners. Be ready to discuss the latest Fuse products, APIs, cloud architecture and more.
• Drive detailed discussions with customer on how Fuse integrates with their existing services; see around corners and advise/influence to ensure a successful integration between Fuse tools and customer's systems
• Work with product and engineering teams to coordinate, scope, and prioritize new feature requests
• Drive accountability for the overall timescales and plan for delivery of customer integrations, capabilities and features
• Own the technical delivery plan once agreed, including status reporting and ownership of issues
• Own all onboarding activities (APIs, Security Roles, test plan and systems)
Basic qualifications
• 10+ years of enterprise IT application work that includes at least 2 years of hands-on software development or DevOps engineering experience
• 8+ years of infrastructure architecture, database architecture and networking experience
• Bachelor's degree
• Experience leading and growing teams of senior technology professionals, ideally in customer facing roles
• Knowledge of software development tools and methodologies
• Create and capture best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts)
Preferred qualifications
8+ years of technology solutions development overseeing the implementation of complex telecommunications systems and infrastructure
About the team
About the team
The Amazon Fuse team creates convenience for our customers to experience Amazon services wherever they are by acquiring partner distribution for Amazon Subscriptions (e.g., Prime, Prime Video, Amazon Music Unlimited) and mobile applications (e.g., Shopping, Video, Music, Kindle, Photo-Cloud Drive and Audible) around the world.
BASIC QUALIFICATIONS
- Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military
- Experience in IT development or implementation/consulting in the software or Internet industries
- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
PREFERRED QUALIFICATIONS
- Bachelor's degree
- Knowledge of cloud architecture
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.