Sr Partner Manager, Payments Business Operations

DESCRIPTION

We are seeking an experienced Senior Partner Manager to join Amazon Payments Team and own the relationship with our key payment partners. This is a crucial role for improving the payment experience for customers shopping on Amazon through strategic partnerships with banks and fintechs.

Key job responsibilities
1. Develop and execute partnership strategies with banks, financial institutions, and payment service providers to enhance Amazon's payment offerings.
Manage day to day working relationships with partners such as acquirers, Alternative Payment Methods (APMs), and Third Party Providers (TPPs).
2. Drive Service Level Agreements (SLAs) through partners to maintain high standards of service quality and customer satisfaction.
3. Collaborate with internal teams (Product, Tech, Legal, Finance) to align partnership goals with overall business objectives.
4. Monitor and analyze partnership performance, providing regular reports and recommendations for improvement.
5. Stay informed about industry trends, regulations, and emerging technologies in the fintech and payments space.

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience in developing, negotiating and executing business agreements
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- Experience interpreting data and making business recommendations

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