Senior Enterprise Account Manager, Amazon Shipping (SWA), Amazon Shipping (SWA)
DESCRIPTION
Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Senior Enterprise Account Manager for the UK, to work with major external retailers in the UK and facilitate their usage of Amazon's logistics capabilities to service their own customers' needs. The ideal candidate will be excited by the opportunity to scale Amazon Shipping by driving commercial growth, and will have familiarity managing relationships Extra Large and Enterprise-level external partners.
The successful Sr. Enterprise Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, driving commercial growth for the business and working effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets.
This role will be based in London.
Key job responsibilities
• Own strategy and commercial growth for very large enterprise customers
• Drive revenue, adoption, and market segment share for our product
• Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
• Measure performance, articulate root-cause analysis, and link to specific improvement areas
• Relay market segment needs and requirements back to internal Amazon teams
• Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
• Drive and accelerate spend adoption through advising customers on best practices for using our product
• Assess program risks, anticipate challenges, and provide escalation management when necessary
• Manage a diverse range of internal stakeholders, including Senior Management
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience in developing, negotiating and executing business agreements
- Experience in a professional field or military
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
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