Special Services Manager

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Who we are

Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture.

Role Description

The purpose of this role is to develop, plan and implement a profitable and legally compliant adjacency and direct inspection portfolio through effective management, in line with the Inspection growth business plans and effectively deliver high-level profitable growth for the inspection account. The Special Services Manager contributes to the strategic direction of the Inspection business, bringing market knowledge, experience, perspective and challenge to the key decisions made.

About You

• Supports the whole of the Allianz (AEIS) brand with bespoke solutions and services beyond the core contract.
• Contributes to the strategy, direction, goals of the overall Inspection business to deliver legally compliant, safe, and quality services, alongside growth targets.
• Bringing knowledge and understanding, but also considerable experience within this market and business to lead to best outcomes for the business.
• Member of the AEIS SLT delivering reports to the Board and other governance and oversight committees as required, and responsible for the strategy and direction of the engineering accounts influencing both Core Inspection and Special Services accounts.
• Sets direction, goals and strategy for all non-core traded business areas and delivers the profit and loss account for these areas. Achievement of budgetary, expense and cash flow targets.
• Leads and directs a special services contracting function, delivering excellent customer service, bespoke solutions, market leading margin and growth.
• Supports the Engineering Technical Services function and Chief Engineer with Specialist Engineers and strategy/experience in those fields.

Experience

• Considerable experience of engineering inspection industry and compliance marketplace.
• Proven track record of managing an operational team both directly and remotely deployed, either through other managers/leaders or directly.
• Financial awareness and knowledge to negotiate price and manage both the income requirements and budgetary control of a profit and loss account.
• Knowledge of contract law and control of contractors not directly employed by Allianz.

Technical Experience

• Understanding of the customer and broker propositions offered by Allianz as a whole.
• Knowledge of the UK inspection market and wider economic environment.
• Understanding of contract law and VAT responsibility.
• Knowledge of regulatory requirements within the Inspection business.
• Sales and negotiation skills such as excellence in sales.
• Understanding of the key requirements of a ISO/IEC 17020 'Type A' UKAS accredited Inspection Body.

Qualifications

• Chartered Engineer status is preferred.
• Incorporated Engineer or similar appropriate professional qualification is a minimum requirement.
• Financial Awareness to Level 2 is a minimum.
• Recognised engineering qualification equivalent to a minimum BTEC, HNC.

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from - including: retail discounts and discounted insurance cover - so you can pick a package that's perfect for you. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including:

• Competitive Annual Salary
• Enhanced maternity and paternity leave
• Flexible buy/sell holiday options
• Annual company & performance-based bonus
• Generous pension contributions and Life Cover up to 4 x salary
• Flexible working arrangements available
• Professional mental health support for all employees
• Health and Wellbeing
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts
• Access to Learning and Development opportunities such as LinkedIn Learning and our mentoring scheme.

Our Ways of Working

Do you need some flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen.Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Our Purpose and Values We secure your future

Be Brave | With Heart | Everyone Counts | Inspiring Trust

Our purpose and values are more than just words on a website - they are the why and how of Allianz. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed. Diversity & Inclusion

At Allianz, we value diversity and inclusion and back this up with our accreditations. Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, members of the Stonewall Diversity Champion programme, signatories of Business in the Community's Race at Work Charter, and an Armed Forces Covenant gold standard employer.

We have a range of employee networks focusing on gender inclusion, cultural diversity, LGBTQIA+, disability and long term health conditions (including neurodiversity), intergenerational and life stages, parents and carers, mental wellbeing, menopause support and armed forces and veterans, all supporting you to bring your best and authentic self to work.

Join us - Let's Care for Tomorrow.