Speak Up Manager (whistleblowing team)
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Job reference 321160
Speak Up Manager (whistleblowing team)
Salary starting from £39,777 (increased salary if based in London) plus 10% annual bonus potential, 25 days annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full time
This is a remote role, but you will be expected to travel to London, Farringdon once a quarter and be willing to travel for occasional meetings.
Join the Royal Mail Speak up team (whistleblowing team), where we are passionate about providing safeguarding for our Royal Mail employees. We enable the achievement of our strategic goals by demonstrating the highest level of legal and ethical integrity.
Have you got a background in whistleblowing or investigations? Do you have strong interpersonal and communication skills? If so, we would love to hear from you. We are looking for a Speak Up (Whistleblowing) Manager to join our Security & Resilience team.
About the Role
Reporting into the Head of Whistleblowing you will be part of a small team managing the provision and administration of the Speak Up helpline. You will ensure the effective and efficient operation of the helpline from end-to-end including the collation and reporting of statistics and reports.
You will also:
• Assess, record, triage and action incoming cases received into Speak Up daily, and record details into any relevant systems for investigation.
• Allocate cases to the relevant Business Unit for investigation.
• Deal with any Speak Up related queries i.e. provide advice on whether cases received in other areas of the business should be addressed under the Speak Up process.
• Maintain relationships with key investigating parties across the business.
• Assure completion of NDA's and maintain records and manage access to all shared Speak Up systems.
• Provide management information in relation to processes, including periodic report writing for Executive Board reporting requirements.
• Support line manager in effectively managing relationship with the Speak Up platform service provider and ensure high quality service provision in line with contractual obligations.
About You
To truly excel in this role, you will possess, and be able to evidence, the skills and experience listed below:
• Strong interpersonal, presentation and influencing skills.
• Excellent verbal and written communication skills
• Sound decision making
• Flexible and adaptable approach with a capability to work under pressure to meet targets.
• Ability to work on own initiative and prioritise workload.
• Excellent relationship management skills required as the role is required to develop and maintain several relationships with key internal and external stakeholders.
• High level of integrity and discretion required as role deals with sensitive information
Extra Benefits
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
*Available only to perm employees
Next Steps
The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions. We plan to hold interviews on w/c 16th December.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: Wednesday 11th December. Please note, this advert may close early if the appropriate number of applications has been reached.
#LI-POST #RMG #LIMRT #LI-Hybrid.