SPA Senior Administrator

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Detailed job description and main responsibilities

Please refer to Job description and Person Specification for outline of skills, knowledge and experience required.

Person specification

Qualifications

Essential criteria

• Good general standard of education to GCSE Level (Grade 9 - 4) including English and Mathematics or equivalent Level 2 qualification(s)
• Educated to diploma level or equivalent level combination of NVQ 3 education, short courses and experience

Experience

Essential criteria

• Previous administration/secretarial experience
• Experience of working with the general public in a customer or client-facing role
• Experience in running an office including managing, maintaining and developing databases and filing systems including maintaining stationery/stock levels and diary management
• Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment
• Experience of using patient administration systems
• Experience of dealing with enquiries from the public and partner organisations
• Experience of prioritising workload to meet conflicting demands
• Experience of supervising staff
• Experience of organising meetings and events including speakers

Desirable criteria

• Experience of working in the NHS/Public sector
• Experience of administering the recruitment and selection procedure
• Project management experience

Skills

Essential criteria

• Knowledge of a range of administrative/secretarial procedures
• Understanding of patient pathways and medical terminology in own area of work
• Excellent communication skills both verbally and in writing with the ability to communicate at all levels and across a variety of agencies with negotiating and persuasive skills
• Excellent organisational and administrative skills and the ability to set up office systems and monitor review and implement changes to existing working practices
• Excellent time management skills
• Proven ability to balance competing and often conflicting demands for resources, in order to achieve local and corporate objectives
• Understands the need for confidentiality, including electronic information
• Knowledge of and commitment to equal opportunities
• Competent in the use of MS Word, Excel, PowerPoint, Scheduler and Outlook (or similar application)
• Ability to work effectively in a team and autonomously
• Advanced level in computer skill - spread sheets, presentations, databases, electronic diary
• Demonstrable knowledge and understanding of safeguarding children and vulnerable adults Ability to work autonomously and to standard operating procedures

Desirable criteria

• PowerPoint presentation and set up
• Experience of taking, producing and distributive formal minutes

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

Interview arrangements will be communicated via email so please check your email regularly following the closing date.

At CLCH we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, gender identity and expression, ethnicity, religion, and disability.

We are proud to say that we follow the workforce race equality standard and 28% of our senior staff (8A and above) are from a BAME background. CLCH also has active BAME and LGBTQI networks:

Disability and Wellbeing Network (DAWN)

Race Equality Network

Rainbow Network which supports LGBTQI staff.

Each network has a champion who is an executive director at the Trust and they hold regular meetings to discuss issues and make plans to improve CLCH.

The CLCH Equal opportunities statement is on our Website Equal opportunities :: Central London Community Healthcare NHS Trust (clch.nhs.uk)

"We work Flexibly"

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your applications on time to avoid disappointment.
Documents to download

• Job Description (PDF, 536.3KB)
• CLCH TRUST VALUES (PDF, 720.3KB)