Solutions Director, EMEA

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Solutions Director, EMEA

Department: Business Development

Employment Type: Full Time

Location: London

Reporting To: James Townsend

Description

At adm Indicia, we believe in creating new value. As a Solutions Director, you'll report to the Chief Strategy and Growth Officer (EMEA) and the Chief Solutions Officer (Group), the Solutions Director (EMEA) is responsible for the origination, design and development of consultative, strategically compelling and commercially viable solutions for both new and existing clients across the EMEA region.

This role sits at the heart of growth, client engagement, and solution credibility-bridging client needs, market opportunity, and the Group's delivery capabilities.

Acting as a senior consultative partner to clients/prospects and internal stakeholders / functions, the Solutions Director (EMEA) will play a pivotal role in advancing client and prospect relationships, shaping business cases, and ensuring designed solutions are robust, differentiated, and deliverable at scale. Conversion of opportunity is and will remain the barometer for success. This role therefore requires the ability to understand our business (people, process, products), our clients' objectives and challenges, whilst being able to design and articulate well thought out solutions which can be executed across our clients/prospects and our organisation.

Experience working in growth functions within marketing or outsourced environments is critical. The Solutions Director (EMEA), should be well versed in the art of content creation. An understanding of the production marketing sales cycle is advantageous including disciplines such as shopper marketing, data science and technology deployment. These will form core tenets of each and every dolution design.

Key Responsibilities

Client Solutions & Business Growth

• Act as a core member of the regional Growth and Solutions leadership team, providing thought leadership on client solution design.
• Support new business development and existing client growth opportunities from early engagement through to contract award.
• Ability to confidentaly qualify opportunities in or out and in-turn apply maximum effort for maximum effect.
• Lead client/prospect needs assessments, renewal discussions, and discovery sessions, providing insight into processes, people, products, and opportunities for improvement.
• Develop end-to-end solutions that clearly address client requirements and can be successfully delivered by the organisation.
• Create compelling, well-structured business cases that support sustainable, profitable growth.

Client Due Diligence & Engagement

• Serve as the lead for client due-dilligence, and as a senior member of the client engagement team for new opportunities
• Lead and coordinate client due diligence processes, working directly with clients to plan, structure, and facilitate effective solution design.
• Ensure client meetings are well-prepared, with clear agendas, objectives, and alignment across all stakeholders.
• Act as a trusted advisor to senior client stakeholders throughout the sales and solution design process.

Solution Design & Internal Collaboration

• A passion for telling stories in order to nurture, engage and inspire a client or prospect to act and buy our services.
• Leverage a strong internal network to engage subject matter experts across the business in support of solution development.
• Ensure solution designs are strategically inspiring, operationally sound, scalable, and aligned to delivery and implementation capabilities.
• Work closely with Implementation and Project Management teams to ensure solutions are configured effectively to meet client needs.
• Maintain deep knowledge of the organisation's full proposition, capabilities, and technology products to inform solution design.

Content, Communication & Solution Playback

• Create industry-leading and engaging, solution content covering core elements of the service proposition.
• Develop outstanding documentation, presentations, and supporting materials (including video content) to support client solution playback sessions.
• Continuously evolve solution collateral to ensure relevance, clarity, and impact in a competitive market. Set the standard.

Clearly articulate complex solutions in a compelling, accessible manner to a wide range of client audiences.

Market Insight & Thought Leadership

• Maintain a strong external perspective, staying informed on market trends, competitor activity, and emerging solutions.
• Use market insight to inform solution innovation and differentiation across the EMEA region.
• Contribute to initiatives that span multiple functions and divisions, adopting a strong partnering mindset across the organisation.

Implementation Leadership & Support

• Support the implementation of new business opportunities.
• Lead the bid management function, ensuring a best in class approach to project management is always adhered to
• Ensure solution design fully accounts for delivery, operational, and change considerations.
• Provide guidance to implementation teams on complex or transformational client engagements, including global or multi-region projects.

Skills, Knowledge and Expertise

• 7+ years of proven experience managing large, transformational client engagements and solution-led sales processes.
• Strong ability to translate complex business requirements into practical, deliverable solutions.
• Expertise in strategic, consultative story-telling; the ability to craft compelling and aspirational content and experiences in order to convert growth opportunities
• Demonstrated experience in designing polished, bespoke marketing supply chain or complex service solutions.
• High level of emotional intelligence with strong client-facing and stakeholder management capability.
• Experience leading cross-functional teams within a matrixed, international organisation.
• Strong commercial orientation with a clear focus on value creation and sustainable growth.

Leadership Attributes

• Highly consultative, engaging, and credible with clients and internal stakeholders.
• Entrepreneurial mindset with a strong hunger for growth and opportunity.
• Strategic thinker with the ability to interpret and distill briefs, overlay trends and create industry-defining solutions.
• Confident communicator with strong executive presence in sales and presentation environments.
• High energy, resilient, and thrives in fast-paced, growth-oriented environments.
• Sets and maintains high standards of performance for themselves and others.

Equal Opportunities

adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.