Software Engineering Manager - Web Platform

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Job Description

Software Engineering Manager - Web Platform

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

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Why Digital & Tech at M&S?

We're changing the way we do things, and putting industry leading innovation at the heart of how we operate; we need a stellar engineering team to make it happen. You'll be joining one of the most iconic brands in the UK on its most exciting cycle yet. We're more integrated and product led in our tech teams than ever before: learning, changing, and adapting constantly, with millions of people benefiting from your work every single day.

What you'll do

Your key accountabilities will include:

You'll be joining the M&S Platform team as a Software Engineering Manager. Our mission is to streamline development at M&S for 200+ engineers and 30+ applications - covering both our customer-facing and colleague-facing applications.

You will manage the team building the web platform. You will support the team and help direct the technical vision for how we will build reusable pipelines, tooling, build plugins and frameworks that our many apps will harness to boost the developer experience, while contributing code every step of the way.

We want to make M&S one of the best places for software development, target the latest tooling and enable our engineers to focus on building the best user experience so that they don't get held up by common engineering and continuous integration problems.

• Being accountable for engineering excellence within your teams, from behaviours to operations, from technical direction to solution in production and from skills and growth to reputation.
• Cultivating self-management and accountability throughout the team via leadership, clear sense of purpose and thoughtful talent management.
• Lead alignment with the overarching technical strategy and working with the wider Technology organisation to craft it.
• Act as a platform owner, apply accurate product thinking to what is being built with a view to enable and empower as much as possible the digital product(s) that it supports through data and customer centricity, driving the related partner management.
• Collaborate with the entire engineering leadership, to make us think strategically, to ensure maximum alignment and to maintain a healthy ability to "think big" within their teams.
• Line management of supporting Staff and Senior Engineers, as well as driving recruitment and retention within the team.
• Act as custodian of OKR's within your hub.
• Supports our engineering communities to drive bar raising and strategic alignment, by creating the space and time within teams for the agenda of these communities to be progressed efficiently.
• When vendors are involved, the SEM is positioned as the key technical partner. They own it as a vital part of their platform with the same level of reliability and satisfaction as the in-house capabilities they build and run.

Who you are

Your skills and experience will include:

• Previous polyglot hands-on senior software engineer
• Excellent knowledge in modern web or app technologies
• Extensive background in software engineering with several years' experience in a variety of systems and technologies
• Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software.
• Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies,
• Promoter of DevOps: you build it, you run it.
• Strong understanding of testing strategies and reliability engineering
• Excellent people management, interpersonal, analytical, and problem-solving skills
• Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it.
• Excellent communication skills, both written and spoken and able to adjust for different, including non-technical audiences.
• A servant-leadership mentality that is willing to take ownership of problems.
• Able to influence people at senior levels and from the highly technical to non-technical

Our Tech Stack

• Next.js/React
• CSS Modules
• Playwright & Jest
• GraphQL
• GitHub + GitHub Actions
• NX
• Azure

Everyone's welcome

We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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