Social Project Manager

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We're looking for a highly organised and proactive Social Project Manager to lead the planning, development and delivery of social-first content across channels for one of our biggest retail clients. This role will oversee multiple projects and campaigns, ensuring seamless execution from initial brief through to final delivery, hitting key deadlines and timings and managing the various programme plans.

From content production and rollout, you'll take ownership of our social-first weekly series "Love That," while also supporting wider social campaigns. You'll manage timelines, product, workflows, coordinating across internal teams, external agencies and production partners to keep everything aligned and on track - while also making key recommendations for efficiencies.

The ideal candidate has experience managing projects end to end in fast-paced environments, with the ability to juggle multiple workstreams simultaneously. They have a strong eye for organisation, excellent communication skills and a solid understanding of how to keep projects running smoothly.

Key responsibilities:

• Oversee the end-to-end project management of the "Love That" social series alongside other key campaigns and projects
• Coordinate across internal teams (creative, business units and product teams, production, social, design) and external partners to ensure deadlines and deliverables are met.
• Develop and manage project timelines and resource allocation.
• Track performance metrics, audience engagement and campaign success, providing regular reports and recommendations for optimisation.
• Troubleshoot challenges and proactively propose solutions to keep the project on track.
• Serve as a point of contact for talent agents across Love That series.
• Work alongside the BU teams to ensure product for Love That is accurate

Requirements

• Project management experience, preferably in digital campaigns, or media production.
• Strong organisational and multitasking skills with proven ability to manage multiple projects simultaneously.
• Excellent communication and stakeholder management skills.
• Familiarity with project management tools (e.g.Monday.com).
• Understanding of social media platforms, formats, and best practices.
• Ability to translate ideas into structured plans and timelines.
• Comfortable working in a fast-moving, dynamic environment.
• Experience working with creative agencies, talent, or production.

Benefits

Work's a treat!
On top of a competitive salary, you can expect a whole load of perks:

• 25 days' holiday + bank holidays - we understand the importance of you getting some down time.

• Annual Wellbeing Day - enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme - helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan - claim back the cost of your medical treatments.
• Smart Working Options - spend up to 40% of your working week from home.
• So many savings - through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.

• Employee Assistance Programme - our people are at the heart of everything we do, so if you're happy, we're happy.
• Cycle to Work Scheme - save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day - we're all about giving back... and having lots of fun in the process!
• Referral scheme - know the perfect person to join the team? You could bag £1,500 for a putting a good word in.

• Wellbeing Programme - giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave - support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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