Social Content Manager

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We're a social and content agency led by talent and fuelled by technology. Since 2008, we've been building an integrated, digital-first offering that combines content excellence with channel best practice to drive meaningful performance for our clients. Born in London, we've grown into a global agency, partnering with ambitious brands across international markets and delivering work that connects with audiences wherever they are.

As a values-driven agency, our people are our power. We stay ahead of the game by hiring smart thinkers and giving them back what they put in - through rapid progression, industry-leading benefits, and a culture that has been recognised in Campaign's Best Places to Work for over seven years running.

We're looking for an experienced Social Content Manager with a passion for content, knowledge of social media best practice, and skills in account and project management.

You'll sit within our Social Partner team, which is responsible for delivering high-quality, innovative social content for our clients, through collaborating with our Creative, Production and Performance teams. We are client-facing and responsible for the running of projects, with a key role in ensuring we produce successful and exciting content across platforms. Our team works with a large section of the agency and has a key role in the content we produce for our clients, making this an exciting position to learn and make an impact.

Requirements

• Day-to-day management of social accounts, ensuring client objectives are met and social output is high quality
• Delivery of social content and projects e.g. monthly content calendars, content projects and campaigns, in collaboration with creative and specialist teams, managing multiple components with great attention to detail
• Project management and collaboration - working with a wide variety of team members to ensure work is delivered on time and resource is planned to deliver requirements
• Ideation and brainstorming
• Brief-writing - translating client needs into actionable briefs
• Reporting on content performance - gathering learnings and benchmarking metrics to present to clients and the rest of the team, and setting clear actions to implement
• Managing light touch/lo-fi content capture (e.g. TikTok creation)
• Community management - including reactive and proactive responses, sentiment tracking, etc.
• Content scheduling - using tools like Sprout Social and natively
• Proactive ideation and proposals, contributing to the growth and success of your accounts
• Light commercial involvement - scoping new projects, tracking progress
• Providing social consultancy, including involvement in social content audits and strategies when required

Benefits

• Named in Campaign Magazine's Best Places to Work 7 years running
• Hybrid working - 2-3 day in the office per week
• Private Healthcare & Life Insurance, 25 Days+ Holiday
• Team Mini breaks in the UK and abroad, Regular Socials
• Culture: Open, Engaged & Inspirational