SMA SRE Platform Manager

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Job Title: SMASRE Platform Manager
Location: London ( HYBRID)

Resourcing Contact: vadiraj.galagali@vodafone.com

Role Purpose

The SRE Platform Operations Manager will be responsible for overseeing the development, maintenance, and optimisation of our existing platform infrastructure, and is key to supporting our journey towards SRE within security monitoring and analytics domain. The ideal candidate will have a deep understanding of SRE concepts and ideally be adept at implementing and managing security monitoring and analytics tools. This role requires a strategic thinker with a hands-on approach, excellent leadership skills, and a passion for continuous improvement and security. This role will be responsible for ensuring the highest possible availability for platforms and ensuring that incidents are responded to, and resolved, efficiently and effectively.

What you'll do

Key Responsibilities:

Leadership & Management:

• Lead and mentor a team of engineers, fostering a culture of collaboration, continuous learning, and innovation
• Drive the adoption of SRE and security monitoring practices within the team, ensuring alignment with business goals and objectives
• Develop and implement strategies to improve platform reliability, security, performance, and scalability

Platform Development & Maintenance:

• Oversee the design, implementation, and maintenance of platform infrastructure
• Ensure the platform meets high standards of reliability, availability, performance, and security
• Collaborate with cross-functional teams to integrate new technologies and optimise existing ones

SRE and Security Transformation:

• Champion SRE principles such as automation, monitoring, and incident response within the team
• Develop and implement processes to reduce toil, enhance system resilience, and improve service reliability
• Implement and manage security monitoring and analytics tools to enhance threat detection, incident response, and system performance

Monitoring, Incident Management, and Security:

Establish robust monitoring, alerting, and security systems to proactively identify and address issues

Ownership of the incident response workflow across the domain. Ensuring the tight integration of both onshore and offshore teams

Lead incident response efforts, conducting post-mortems and implementing improvements to prevent recurrence

Develop and maintain SLAs, SLOs, error budgets, and security protocols to ensure high service and security standards

Continuous Improvement:

• Analyse system performance, operational metrics, and security data to identify areas for improvement
• Drive initiatives to optimise platform efficiency, cost-effectiveness, resource utilisation, and security posture
• Stay up-to-date with industry trends, emerging technologies, and security threats, applying them to enhance platform capabilities

Who you are

Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, Cyber Security, or a related field

Experience:

• Proven experience in a platform management or similar role
• Strong background in Site Reliability Engineering (SRE) principles and practices
• Experience with security monitoring and analytics tools (e.g., SIEM, ELK Stack, SOAR)
• Experience with cloud platforms (AWS, GCP, Azure) and containerisation technologies (Docker, Kubernetes)

Technical Skills:

• Proficiency in scripting and automation (Python, Bash, etc.)
• Knowledge of monitoring, logging, and security tools (Prometheus, Grafana, ELK Stack, Splunk, etc.)
• Familiarity with CI/CD pipelines and DevOps practices

Leadership Skills:

• Excellent leadership and team management abilities
• Strong communication and interpersonal skill
• Proven ability to drive change and foster a culture of continuous improvement and security awareness

Preferred Qualifications:

• Certifications in relevant technologies (AWS Certified, Google Cloud Certified, etc.)
• Experience with infrastructure as code (Terraform, Ansible)
• Understanding of networking, security, and compliance in cloud environments

What's in it for you

Discretionary yearly bonus: 10%
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave: 52 weeks out of which 39 weeks are fully paid + 13 weeks half pay and 6 months - working 4 days, getting paid 5
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

#TogetherWeCan #GroupResourcing #GroupTalentAcquisition #WeAreHiring #JoinOurTeam #LI-hybrid

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.