Site Security Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

ICTS are in the process of recruiting an experienced Site Security Manager to operate on our contract with a high profile client in Edinburgh. The position requires dedicated security professionals who are able to maintain high standards of performance, discipline and appearance. Successful candidates will have a proactive approach to security and a will be able to fit into a team that performs to high standards.

Key Roles and Responsibilities:

• Overall responsibility for the provision of the Security Service at the client site, including leadership of the contracted security team.
• Delivering all aspects of physical security at site level, ensuring the safety of staff, visitors, travellers and assets.
• Direct management of all shift Supervisors, with overall responsibility for all security staff recruitment, performance management and training.
• Identify and escalate control room and pass admin critical infrastructure issues, including phones, VDU, PCs, printer, software, radios, etc.
• Support the tech team with break-fix.
• Support the client in their move towards occupancy of a new signature site with a significant headcount increase. Help to scope and document the operational model and associated SOPs and oversee a flexible security model during final construction works and phases.
• Recruitment and training of a new security force including guarding, security control room and pass administration functions.
• Overall responsibility for quality assurance, compliance with client and company policies and adherence to SOP's.
• Overall responsibility for security staff rostering, appraisals, training and development.
• Ensure that all staff are competent, trained and licenced according to local law and contractual obligation (SIA, First Aid, etc).
• Design, compile, write and implement the on-job and recurrent training program.
• Identify and deliver the training needs of each member of the security team.
• Proactively promote security awareness including conducting security awareness training as part of the client's induction and as required.
• Maintain and update the training files and records.
• Conduct staff appraisals.
• Manage the work schedule and annual leave, ensuring staffing levels are as required by the contract.
• Recruitment.
• Conduct HR related hearings: investigations, disciplinaries, probation review, welfare me, return to work interviews, etc.
• Maintain and update the HR files and records.
• Conducting weekly meetings with the Supervisory Team.
• Ensure SLAs and KRIs are met.
• Overall responsibility for the H&S of the security team.
• Ensure Risk Assessments are up to date and reviews maintained.
• Conduct H&S investigations.
• Write and implement site and events SOPs, design and document site security procedures where relevant, regularly review working practices to ensure standards.
• Perform Security Duties in line with site procedures. To include periodic patrols of site, and reporting technical security maintenance requirements, security incidents and Health & Safety risks.
• Identify, respond, mitigate and escalate to the Security Command Centre any security threats, risks and/or incidents.
• Act as the emergency coordinator during fire alarm activation; Lead at site-level in responding to medical and security incidents and emergencies. Provide strong leadership, direction and reassurance.
• Support Corporate Security with events both on and off site.

HOURS OF WORK - Monday - Friday 08:00 - 17:00. However, as part of a small team you will need to be reliable and flexible to support your colleagues. There is the requirement to be on call consistently.

Person specification: Essential:
• Experience in a client and customer facing role within the corporate environment.
• Experience in guarding/security management and events security; three years minimum.
• Security license, certification and training in line with local regulatory requirements
• Medical training: Level 3 Certificate in First Response Emergency Care (FREC) or an equivalent certificate.
• Security training (not exhaustive) equivalent to F-03 Fire Watch.
• Proficient in security control room infrastructure and technologies with proven ability to communicate effectively with IT and Security integration professionals;
• Level 3 First Response Emergency Care certification or equivalent is desirable - must be willing to qualify as a condition of employment;
• Security and H&S qualifications such as CPP and IOSH, and experience in security fields such as Event Security, Security Technology, Physical Security, Training are an advantage;
• Must be available respond to unexpected emergencies and situations out of hours
• Flexible, professional attitude and adept at working under pressure.
• Outstanding written, verbal and oral communication skills.
• Working knowledge of Microsoft Office.
• Customer oriented with a passion for high-level service.
• Proactive approach, whilst maintaining discretion and confidentiality at all times.
• Five years' checkable history and references
• To pass a criminal records check (CRC) to the required standards
Full training, uniform and health and safety equipment are provided, and you will also have access to:
• Personal Pension Scheme
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme
• Cycle to Work Scheme

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.