Site Reliability Engineering Manager

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Role: Site Reliability Engineering Manager (Website Infrastructure & Operations Manager)

Location: London / Hybrid - 2 days per week in the office

Reporting to: Head of Technology Operations

The Platform and Reliability Engineering Team are responsible for the technology platforms and services that underpin the Rightmove website, ensuring it is available, secure and performing to a world-class standard. We strive to deliver annual availability of at least 99.99% (less than 5 mins downtime a month).

The Site Reliability Engineering Manager's focus is to ensure their teams maintain our datacentre and cloud website infrastructure, safely migrate services to Google Cloud, and enable others to easily manage the reliability of production services across the Rightmove Website Estate.

A typical week as the Site Reliability Engineering Manager might involve:
• Ensuring the right people, process and tooling are in place to maintain a healthy, resilient, and secure datacentre and cloud website platform.
• Creating and managing technical plans for the migration of applications and infrastructure to Google Cloud.
• Developing cloud engineering and operations skills within your teams
• Working through supplier due diligence process for support contract renewals to ensure key components are kept in support.
• Working with engineering managers, product owners, and engineers to optimise and improve service health
• Identify, plan and implement improvements to the incident management process
• Reducing handoffs or improving flow/lead times within development teams by providing operational/infrastructure support for the platform.

We're looking for someone who:
• Has previous experience managing engineers that are building and running website infrastructure and web services and previous experience running website technical operations.
• Is highly operationally aware, understanding what it takes to maintain a healthy website infrastructure and services.
• Is an experienced manager who understands how to get the best out of their people and teams.
• Has excellent judgement and can instill this in engineers, leading them to the best outcomes on technical decisions and architecture whilst enabling their development.
• Is happy to dive deep into technical discussions with their team and can surface risks and issues relating to projects.
• Is able to keep calm and work effectively in high pressure situations
• Has experience migrating infrastructure and web services from datacentres to cloud
• Has deep experience and understanding of DevOps and SRE principles and practices
• Always pushes for continuous improvement and has strong attention to detail

Relevant Technology we use:
• F5, Juniper, Arbor
• VMware, HP 3Par
• Google Cloud Platform
• Google Kubernetes Engine with Anthos Service Mesh
• Confluent Cloud
• Incident.io
• Gitlab
• Jira, Confluence, Slack, Teams
• Elastic APM, Kibana
• Eggplant Monitoring, Xymon
• Java, Node, Python, Javascript, Go

About Rightmove

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

Despite this growth, we've remained a friendly, supportive place to work, with employee #1 still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

• Be approachable and appreciate what others do
• Make complex things as simple as possible
• Build great teams, because Rightmove is people
• Drive improvement, we can always be better
• Share early, honestly and often

We believe in careers that open doors, and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right!

If all this has caught your eye, you may well be a Rightmover in the making...

What we offer

People are the foundation of Rightmove - We'll help you build a career on it.

• Cash plan for dental, optical and physio treatments
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes
• Hybrid working pattern with 2 days in office
• Contributory stakeholder pension
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life
• Competitive compensation package
• Paid leave for maternity, paternity, adoption & fertility
• Travel Loans, Bike to Work scheme, Rental Deposit Loan
• Charitable contributions through Payroll Giving and donation matching
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more

As an Equal Opportunity Employer, Rightmove will never discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

Ultimately, we care much more about the person you are and how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can't say 'yes' to all the above, but are smart, self-motivated and passionate, then get in touch.