Site Operations Manager
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Company Description
About Securitas Security Services
Securitas is a global leader in protective services, providing cutting-edge security solutions across defence, aviation, critical national infrastructure, and corporate sectors. With a legacy of over 80 years in security, our mission is to protect what matters most.
We take pride in offering specialised security services to defence clients, ensuring their facilities, personnel, and assets remain safeguarded at all times. By joining Securitas, you will become part of an amazing security team trusted with high-level responsibilities.
Job Description
Site Operations Manager - Defence Sector (Blackburn)
Location: Blackburn (BB2 7LF) & Brough (Hu15 1EQ)
Hours: 40 hours per week, Monday - Friday (8am-4pm or 9am-5pm)
On-Call: Bi-weekly responsibility
Salary: £41,610 per annum
Why Join Us?
Competitive Salary - £41,610 per year
Work in the Defence Sector - Make an impact in national security
Leadership Role - Manage security & reception teams
Professional Growth - Career development opportunities
Work-Life Balance - Monday to Friday schedule
Safety & Compliance Focus - Work in a highly regulated environment
About the Role:
Securitas is looking for a Site Operations Manager to oversee security and reception services within the Defence Sector. This role is critical in ensuring the smooth operation of security services, maintaining high performance standards, and delivering exceptional client satisfaction.
As a Site Operations Manager, you will be responsible for:
Managing & leading security teams operating 24/7, 365 days a year
Overseeing reception teams at multiple locations
Ensuring operational efficiency, safety, and sustainability
Driving team engagement and performance excellence
Maintaining compliance with Securitas policies and procedures
Key Responsibilities
Safety, Health, and Environmental (SHE):
• Ensure that safety is at the forefront of all operations
• Maintain health & safety standards across all site locations
• Ensure all security staff complete mandatory SHE training (Securitas & Defence Sector)
• Report all SHE incidents promptly to Securitas and site Facilities Management
• Hold IOSH training (or be working towards it) to comply with site regulations
Risk Management:
• Implement risk mitigation measures to maintain ALARP (As Low As Reasonably Practicable) principles
• Conduct regular risk assessments and audits to identify & escalate potential risks
• Ensure high standards through ongoing assurance audits
• Maintain accurate incident reports and activation records
People Culture & Leadership:
• Lead by example - Represent Securitas' values & uphold Defence Sector ethical standards
• Recruit, manage, and retain a high-performing team of Shift Managers & Supervisors
• Foster a culture of accountability, teamwork, and improvement
• Provide coaching, training, and development for the team
• Conduct appraisals & career development plans for staff growth
• Proactively monitor performance, employee relations, and well-being
• Ensure effective succession planning for consistent service delivery
• Oversee all disciplinary, welfare, and performance matters, using Caseworker and Securitas policies
• Act as Incident Lead for significant on-site events, liaising with Defence Sector management
Operational Management & Client Engagement:
• Lead and allocate duties for the on-site security teams
• Ensure staffing levels meet the required service level agreements
• Develop & deliver a competency-based training package for the operational team
• Maintain accurate site documentation, assignment instructions, and risk assessments
• Conduct regular client meetings to assess satisfaction & ensure contract compliance
• Act as primary client liaison, building and maintaining strong relationships
• Provide evening & weekend on-call support when required
• Offer resilience cover at sites across the Defence Sector if needed
Financial Management:
• Monitor and control direct & indirect costs for maximum efficiency
• Ensure KPI targets are met consistently
• Support the Account Manager
Qualifications
Essential Criteria:
Minimum 2 years of management experience (proven and evidenced)
Strong knowledge of Securitas management processes & procedures
Competency in using Caseworker
Excellent verbal and written communication skills
SIA Licence (Security Industry Authority) - Essential
5 years of checkable work history - Essential
Must be able to obtain SC (Security Clearance) - UK residency requirement applies
Must have a full driving licence and access to a vehicle
Desirable Criteria:
• IOSH Trained (or working towards it)
• Experience in the Defence or Critical Infrastructure sectors
• Previous experience managing security teams in a high-risk environment
• Strong understanding of UK security regulations and compliance standards
Apply Now!
Join Securitas Security Services and play a vital role in protecting and managing security operations within the Defence Sector.
Apply today and lead a high-performing security team in safeguarding national security!
Additional Information
It's great to see you're considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.
Ready to take the next step? Click 'I'm Interested' to submit your CV. Questions? Reach out anytime at Recruitmentenquiries@Securitas.uk.com.
Why Choose Securitas UK?
At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect, transparency, and collaboration.
- Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
- Employee Networks - Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant - Supporting equality and inclusion.
- Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
- Health & Well-being Programs - Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today!