Showroom Sales Manager - Total Plumbing Supplies - Shepton Mallett

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The Company

Founded in 2001, Total Plumbing Supplies is an independent plumbers' merchant supplying to both trade and public customers in Dorset, Somerset, Wiltshire and Devon.

At TPS, we have a deep respect and appreciation for our customers. We strive to serve their needs for quality plumbing, kitchen and bathroom supplies every day from our five branches in Axminster, Chard, Frome, Honiton and Shepton Mallet, with over 65 employees supporting our vision to be the best local merchant to do business with.

The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centres to the employees throughout our branches, every individual plays a role in helping ensure the business' success.

Total Plumbing Supplies is proud to be part of the Independent Builders Merchant Group (IBMG). IBMG is the largest independent merchant group in the South of England operating through five core divisions (Builders Merchants, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products. IBMG has over 180 branches extending from Penzance to Margate, generating revenues in excess of £650 million and are supported by over 2,200 colleagues.

Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Showroom Sales Manager to join our team at Frome.

The Role

We have a vacancy for a full time Showroom Manager to join our team at our Frome Branch

The primary role of the Showroom Manager is to be responsible for day to day management of the showroom team. You will also be required to the drive the showroom team to bring in new business, hit budgets and perform to the level required.

Individually, you will also be responsible for your own customer appointments, designs, sales, and aftercare of your client base. We require all staff to ensure they are helping the branch increase margin, build strong customer relationships, to provide great customer service, and specify customer needs in a timely and proactive manner.

The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centers to the employees throughout our branches, every individual plays a role in helping ensure the business' success.

Responsibilities and Duties

Can demonstrate a proven track record in sales and have worked in a targeted environment. You'll be able to build strong relationships and influence the sales process. Manage the day to day running of the showroom.

Deal with all customer queries as professionally and quickly as possible; taking responsibility for the start to end sales process. Preparing and managing effective meetings with customers in the showroom, or on site. Executing and coordinating the sale of the bathroom.

Achieving sales in line with your agreed sales targets and ensuring the team are driven to meet their own. Creating and maintaining your own individual lead database.

Placing your customers orders directly with suppliers in accordance with company procedures and managing the customer timeframe expectations

The Requirements

• Full driving licence
• Experience within bathroom sector
• IT skills essential
• Have good verbal communication skills with customers and other colleagues
• Ability to take and give instructions
• Be organized in prioritizing workload effectively
• Ability to work on own initiative and work as part of a team
• Maintain good knowledge of health and safety policy and procedures at all times

The Hours

Week 1: Monday to Friday 09:00-17:00

Week 2: Monday to Friday 09:00-17:00 Saturday 08:00-12:00

The Rewards

Joining us means joining the leading and largest Independent Builders' Merchant in the South of England. We provide training, support, and opportunities for career progression through our commitment to creating a great work environment where you're encouraged to be and do your best.

You'll be joining a friendly and welcoming team. We offer an excellent benefits package which includes a competitive salary, pension, bonus scheme, employee assistance programme, perks membership and staff discount.