Shipping Manager

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Science and Technology Facilities Council

Salary: £34,905 - £37,173 (depending on skills and experience)

A Specialist Allowance of up to 10% per annum is also available for this role.

Contract Type: Open-ended (Permanent)

Hours: Full-time

Location: Rutherford Appleton Laboratory, Harwell, Oxfordshire OX11 0QX

Closing date: 24th November 2024

Together, our scientists, technologists, engineers and business support team explore the unknown and turn what they find into work that changes the world around us. Whether it's sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society.

Come and discover how much you can achieve when you're surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity.

An integral post within the Logistics Team, this role manages and oversees RAL's shipping and customs functions. The post discharges services and activities that are legally compliant and to a high standard to STFC departments, staff and collaborators at Rutherford Appleton Laboratory.

The post holder will oversee all shipping services in response to customer requests, in line with agreed service levels, processes and standards. This involves ensuring accuracy of technical details relating to UK and overseas dispatch arrangements, including HMRC regulations and other compliance documentation to safeguard STFC from financial risk of fines, delays and damage to reputation and loss of authorisations from HMRC.

Working closely within a shipping team and the wider logistics operation, the post holder will have responsibility for managing shipping and customs queries arising from STFC customers, as well as developing the service offer and supporting other sites with technical support and advice.

Providing shipping and customs expertise, the post holder will engage and respond to changes and requirements so that STFC is able to continuously improve its front line science programmes and maintain and develop commercial arrangements. Keeping up to date with new legislation and best practice is vital.

This role will be responsible for overseeing the shipping of Hazardous, Dangerous and Radioactive Material (RAM) in and out of the RAL site and provide expertise to the wider team.

The post holder will investigate technical details relating to UK and overseas transportation, including customs, regulations and necessary documentation, troubleshoot issues that may arise in all types of international transportation.

General: The post holder will:

• Ensure that daily and weekly shipping activities, both domestic and overseas workflow is discharged efficiently and timely through delegation, organization and allocation of tasks and workflow management, including but not limited to:

• All courier functions carried out on a daily basis

• Despatch and registration of Dangerous goods and Radioactive Material

• Ensuring that all databases are up to date for reporting on MI and financial data

• Bulk shipping of crates, pallets and other equipment using suppliers

• Customs clearance and goods in transit monitoring

• Provide specialist knowledge and support to the team to ensure service continuity and resilience

• Respond to more complex shipping requirements relating to Custom compliance, procedures, Carnets and associated documentation

• Oversee the processing and dispatch of all Hazardous materials, with correct packing and preparation of Dangerous Goods paperwork and Proforma's for the outward consignments both for air and road movement in consultation with the International Air Transport Association (IATA) and Accord Dangerous Route directories (ADR) for air and road.

• Manage shipping activities in line with agreed service levels, updating and developing these to respond to improvements and agreed processes

• Respond to escalated customer queries and provide resolution, support to get goods to destination

• Discharge role of Radioactive Substance Dispatcher in relation to SHE Code 27

• Work closely with expert consultants to ensure services and practice is compliant.

• Manage and maintain reporting information in relation to all aspects of shipping operation

• Assist other STFC sites with more complex shipping and customs issues

• Participate with SHE Code review and audits and adopt actions

• Develop, manage and maintain Standard Operating Processes for tasks and functions to ensure consistent practice and continuous improvement

• Working with courier and freight agent account managers to optimize the service received

• Ensure professional qualifications and mandatory training is kept up to date for the shipping and wider team keeping aligned to industry / customs regulatory changes relating to shipping processes, including become Radiation Protection Supervisor (STFC qualification).

• Undertake additional duties at the request of Line Managers or Senior Line Manager that are considered reasonable and commensurate with your post.

• Participate in operational meetings.

Line management

• Provide consistent performance management, oversight and supervision to direct reports and other staff as required

• Provide regular feedback to staff and undertake one to ones and conduct appraisals

Financial & Administration:

• Retain records and data efficiently and implement rigorous electronic document management approaches,

• Liaise with Logistics Administration Function to ensure that invoices and related processes are up to date and validated

• Provision Logistics Administration with information for reconciliation of VAT duties

• Manage and oversee correct recording of imports and exports, including, reporting, tracking, for Customs processing relief for temporary admissions and carnets.

Estates and Corporate Responsibilities

As a member of STFC's Estates Services, proactively support the Estates remit to deliver flexible, customer focused and efficient services that support the delivery of STFC's vision, values and objectives.

The Estates Services team needs to be agile and able to adapt to the ever-changing needs of our diverse customer base therefore it is expected that the post holder will demonstrate a flexible and adaptable approach.

All members of the Estates team will, from time to time, be expected to lead or participate (appropriate to Band level) in STFC and Estates projects that may be outside their normal remit.

Person Specification

Qualifications

Essential

• Level 3 (HNC or equivalent) qualifications, or other equivalent experience
• Clean current UK driving license
• Dangerous goods qualification
• Customs certification/qualification.

Desirable

• Health and Safety qualification (eg. IOSH)
• Dangerous Goods Safety Adviser (SQA)

Knowledge and Experience

Essential

• Proven shipping and logistics expertise
• Proven experience of Dangerous Goods handling and documentation
• Industry and supplier management of despatch and courier suppliers and freight agents
• Ability to simplify complex customs/shipping requirements and communicate to customers, verbally and in writing.
• High level of literacy and numeracy
• Accessing and extracting data
• Confident user of Microsoft Office (Excel, Access, Word, Outlook)
• Equality and diversity workplace awareness
• Relevant Health and Safety knowledge and awareness
• Financial management systems, eg. Oracle, SAP

Personal Skills and Qualities

Essential

• Excellent people and teamworking skills
• Deliver high levels of accuracy
• Communicate effectively and professionally at all levels
• Provide a customer focus and approach
• Personally effective and able to deliver results
• Troubleshooting and problem-solving approach
• Able to manage competing demands
• Able to positively engage with change
• Able to work safely, individually and ensuring those around you comply with health and safety requirements.

STFC values their employees by offering a benefits package designed to provide an excellent work/life balance including 30 days' annual leave, 10.5 public and privilege holidays, flexible working hours, a workplace nursery, exceptional average salary pension scheme, social and sporting activities and societies and a subsidised restaurant.

Join us and discover what's possible by submitting your CV and covering letter which outlines how you fulfil the criteria specified, along with your motivation for STFC and the role.

As this job does not fulfil the UK Government minimum criterion for obtaining sponsored migrant worker status we will be unable to apply for sponsorship for anyone not eligible to work in the UK. At interview, all shortlisted candidates are required to bring with them identification documents and original documents that prove they hold or can obtain the right to work in the UK. You can check your eligibility here: https://www.gov.uk/check-uk-visa/y

About The Science and Technology Facilities Council (STFC)

As one of Europe's largest research organisations, we ask the biggest questions in the universe to find answers that change the world around us. We seek understanding. We're proud of the impact we make. And we're committed to helping build a globally competitive, knowledge-based UK economy. Being part of all this means contributing to work that pushes boundaries and creates possibilities. You'll work with, and learn from, true experts. Whatever your role, you'll be free to question, and encouraged to share ideas. And, in a positive and supportive culture, you'll discover just what a difference you can make when you're equipped and inspired to excel.

We're a place where curious minds thrive. Not bound by profit, we explore ideas that others don't, ask questions that others won't, and discover answers that others are not equipped to find. And, alongside Mars landings and black holes, we also explore diverse, international projects in everything from science and engineering to computing and technology. Whether it's at the cutting edge or behind the scenes, our work is intellectually challenging. It's very often ground-breaking. And it's endlessly, irresistibly fascinating.

For more information about STFC please visit https://stfc.ukri.org/

You can also visit our careers site https://www.stfccareers.co.uk/

About UK Research Innovation (UKRI)

UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation.

Supporting some of the world's most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation.

More information can be found at www.ukri.org .

Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme. For more details, visit benefits of working for UKRI .

How we support EDI in the workforce

At UKRI, we believe that everyone has a right to be treated with dignity and respect, and to be provided with equal opportunities to thrive and succeed in an environment that enables them to do so. We also value diversity of thought and experience within inclusive groups, organisations and the wider community. For further information, please visit ' How we support EDI in the workforce '.

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

How to apply

Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified along with your motivation for UKRI and the role. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit an application without a covering letter may result in the application not being considered. Assessment will only be based upon the content of your submitted covering letter and CV and not the 'experience' section of the application.

UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion - a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career with us.