Shift Manager

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Position: Shift Manager
Location: Daventry (CV23 8BQ)
Grade: RCS. M
Shift patterns: Any 5 from 7. Rotational days shifts (07:00-15:00 and 15:00-23:00)
Contract Type: Permanent (Full-Time)

Join DHL Supply Chain as a Shift Manager and play a key role in delivering exceptional service for our customer, Sainsbury's, at our dynamic Daventry operation. We're looking for a driven, people-focused leader who can inspire teams, maintain high operational standards, and keep our fast-paced warehouse running smoothly. If you thrive in a collaborative environment and enjoy leading from the front, this is an exciting opportunity to make a real impact within the UK's largest logistics company!

WHAT YOU'LL DO

• Managing up to 10 First Line Manager, and up to 160 frontline staff (Core and Agency)
• Manage operational performance on shift to achieve agreed Key Performance Indicators (KPI's) on productivity, quality and cost
• Ensure workload planning and resourcing routines are accomplished to the required standard
• Complete all team performance reviews and 1-2-1's for direct reports, accurately and within timeframe
• Ensure that SOP's, SSOW and company policies and processes are being adhered to at all times
• Control absence levels on shift by robust and consistent application of absence management process
• Develop strong management capability through effective performance management, coaching, mentoring and development of teams and individuals
• Building and maintaining effective working relationships with Trade Union, colleagues and stakeholders

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous warehouse management experience at First Line Manager/Shift Manager level is essential
• Experience of working within a Retail supply chain environment
• Excellent communication skills - Verbal and written
• Automation experience would be desirable
• Demonstrable record of delivering against targets for own area of responsibility
• Proven use of Process Improvement techniques, CAPA etc, to resolve operational issues
• Analytical skills - Running reports, sharing data

WHY JOIN US?

• Free parking and on-site canteen
• 25 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing the 13th April. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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