Shift Manager

Shift Manager - Baileys

Mallusk, Belfast, Northern Ireland

Fixed-term contract

Closing Date : 25 September 2025

Join our Supply Team

As the home of iconic brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker, at Diageo we source, produce and deliver 6.5 billion litres of world-leading products every year across 180 markets globally. Because of this huge undertaking, we rely on highly advanced systems as well as the very best talent to make sure our businesses continue to run smoothly.

Our indulgent blend of aged Irish whiskey and luscious Irish dairy cream, with hints of cocoa and vanilla, is loved the world over and sold in over 160 countries. Produced and bottled exclusively in Ireland, Baileys is enjoyed drizzled over ice cream, swirled into coffee or simply poured over ice.

The world's supply of Baileys comes from two production sites; Dublin and Belfast. Over 8.5 million cases of Baileys Original and Baileys Flavours leave the gates of these two sites every year, destined for over 130 countries worldwide. This role is based at Baileys Mallusk packaging facility in Belfast.

About the Role

As the Shift Manager at Baileys, you will provide leadership to the operational shift teams with specific responsibilities in several key areas listed below. You will ensure the production of top-quality products in a safe and hygienic environment, maintaining compliance standards.

This role includes leading shift teams to meet all key performance targets, including Health & Safety, Customer Service, Quality, Cost, Flexibility, and People Development.

You will develop team members to reach their full potential, crafting successful teams through effective mentor and facilitation skills. Additionally, you will drive production performance to world-class levels by continuously setting high standards and targets for continuous improvement, and support the rollout of the manufacturing excellence strategy.

Key Accountabilities:

Health and Safety:

•Demonstrate personal commitment to Health & Safety and drive improvements in the safety culture across the production team.

•Continuously reduce the number of accidents and environmental incidents, ensure thorough accident/incident reporting and investigation

Quality:

•Uphold and drive quality standards across shifts, taking ownership of compliance with standards, supporting root cause analysis of quality issues, achieving world-class hygiene standards, completing line quality checks as per SOPs, and addressing customer and supplier concerns.

Performance:

•Deliver extraordinary levels of performance across the site by ensuring shift teams adhere to manufacturing excellence principles and standards, supporting line teams during changeovers and line cover, and leading material suppliers effectively.

People Performance:

•Achieve high performance through excellent engagement, coaching, and mentoring, challenge and manage poor performance, foster a high-performance coaching culture, ensure 100% completion of individual 1:1s and Personal Development Plans, and deploy people management processes consistently. You will also maintain positive relationships with team members, trade unions, and the wider site team, work closely with the training department to ensure appropriate training.

About You

We are seeking an experienced Shift Manager, ideally with a background in manufacturing or FMCG environments, who can demonstrate exceptional leadership and is either IOSH certified or willing to work towards this qualification. The ideal candidate will be degree qualified in a relevant subject such as food science, quality, or engineering, or possess an equivalent level of experience. A strong working knowledge of Health, Safety, and Environmental legislation and standards is essential, along with the ability to manage the performance, coaching, and development of a multi-disciplined team.

The ideal candidate will be proactive and possess structured problem-solving skills, excellent communication abilities to develop and sustain robust relationships, and experience working in a challenging FMCG environment. The candidate should demonstrate great leadership to drive results through people performance.

We are looking for enthusiastic, curious, and energetic individuals who are self-motivated, tenacious team players eager to learn and grow quickly.

Working with Us

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

• Contemporary work life balance policies and wellbeing activities
• Product allowance
• Contributary pension scheme
• Annual performance bonus
• Share options

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Ourambitionistocreatethebestperforming,mosttrustedandrespectedconsumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.