Shift Manager

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Are you a hands-on leader who thrives in a fast-paced warehouse environment? Do you have a knack for optimising operations, motivating teams, and ensuring everything runs smoothly? If so, we'd love to hear from you!

At ProCook, we're passionate about delivering high-quality kitchenware to our customers-and our warehouse is the heart of it all. As a Shift Manager, you'll play a key role in leading, organising, and driving the daily operations of our distribution centre.
As a Shift Manager, you'll be responsible for ensuring the smooth and efficient running of our warehouse operations. You'll lead a team of Team Leaders and Warehouse Operatives, ensuring maximum productivity, safety, and quality at every stage-from Goods-In to Dispatch.

Requirements

What You'll Be Doing:

• You'll be working on structured shift pattern from 8am to 8pm as follows:
  2-on, 3-off, 2-on, 2-off, 3-on, 2-off (7 shifts in 14 days), giving you a great work-life balance
• Leading and managing warehouse operations to meet KPIs and business targets
• Ensuring health & safety policies are always followed, including risk assessments and accident investigations
• Planning, coordinating, and delegating tasks across Goods-In, Picking, Packing, and Dispatch
• Monitoring daily performance, ensuring efficiency and accuracy in every process
• Conducting shift briefings, keeping the team motivated and aligned with business goals
• Managing staff training, inductions, and upskilling to build a flexible and skilled workforce
• Problem-solving operational issues in real time and implementing effective solutions
• Collaborating with the Warehouse Manager on continuous improvement initiatives to reduce waste and improve productivity
• Supporting site security through open-up and lock-up procedures

What We're Looking For:

• Experience in a fast-paced warehouse or distribution environment
• Strong leadership and people management skills
• Confident in decision-making, problem-solving, and handling operational challenges
• Good IT skills, with knowledge of Warehouse Management Systems (WMS)
• Excellent communication skills, both written and verbal
• Highly organised, proactive, and able to prioritise tasks effectively
• A hands-on approach, leading by example and inspiring the team

Benefits

• Salary is £33,750
• Be part of a fast-growing company
• Join a friendly, close-knit team
• Enhanced parental leave
• Generous staff discount
• Annual paid volunteering day
• Employee Assistance Programme
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays)
• Paid lunch break