Shift Manager
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Job reference 315874
Shift Manager
Salary starting at £39,368, 10% annual bonus potential, 25 days annual leave, plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full time
Scottish Parcel Hub, Netherton Industrial Estate, Wishaw, ML2 0XX
We have a very exciting opportunity for someone to join us as a Shift Manager at our Scottish Parcel Hub, helping us to continue to improve and deliver the best service.
About the role
As a Shift Manager you'll be responsible for managing a team of operators and leading them in a way that motivates, creates high performance, and fosters commitment. You will ensure the daily work plan is cleared while achieving performance and budgetary targets through participation, motivation, and in-flight decision making. You will also be responsible for Health & Safety compliance, creating a working environment where all employees take responsibility for safety and wellbeing in accordance with Continuous Improvement Activities.
You will be accountable for the day-to-day operation and performance of the shift, ensuring work plan and scorecard targets are achieved, including quality, financial, automation, and employee targets and objectives. You will embed standard operating procedures as the way of working.
You will handle first line HR processes such as Conduct and Attendance, Engagement, and Performance. You will measure and display key metrics for the early shift and analyse and continuously improve them.
As a shift Manager you'll be responsible for the day-to-day management of frontline staff, including those at the Walk Bundling Centre. You'll oversee the entire operation of the Walk Bundling Centre, ensuring that all processes run smoothly and efficiently.
Shift patterns: Early shift, Monday - Friday, 6:00 - 14:12 during peak times flex and additional time required to support other shifts
About You
• Safety: You have knowledge of safe systems of work, safety tools and techniques, and the accident investigation process.
• Operational Knowledge: You possess operational knowledge of the overall plant operation.
• Automation Knowledge: You understand automation and mechanical performance metrics, and are responsible for contacting engineers when machines break down.
• People Skills: You have good communication skills and can engage and motivate team members to work to high standards.
• Data Analysis and Problem Solving: You can use data to identify trends in performance and develop solutions or make improvements.
• Relationships: You are able to build effective working relationships with a range of stakeholders to achieve business benefits.
• Strong Drive, Enthusiasm, and Resilience: You constantly strive to improve performance, can motivate colleagues, and are able to work under pressure in a fast-paced environment.
• IT Literacy: You are proficient in using internal systems such as PSP, PCM, Qlikview, and Microsoft Office programs.
• Team Experience: You have experience working in teams to achieve results.
Extra Benefits
• RMG Share Schemes - partnership and matching share offer
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
*Available only to perm employees
Next Steps
The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews w/c 21st October at Scottish Parcel Hub.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: Monda, 7th October 2024. Please note, this advert may close early if the appropriate number of applications has been reached.
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