Shared Services Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

As a Finance Shared Services Manager, you will play a critical role in overseeing financial operations within our organisation. Your primary responsibilities will include providing support to existing staff, setting performance targets, and ensuring effective credit control processes. You'll collaborate with cross-functional teams, manage finance systems, and maintain service level agreements (SLAs) with internal customers.

Key Responsibilities:

1. Process Improvement Projects

• Migrate Purchasing to using Purchase Orders and Automated processing
• Embed new AR Automation to a BAU state
• Integrate entities currently outside Head Office Control

• Provide guidance, mentorship, and training to the finance team.
• Foster a positive work environment and promote professional growth.
• Address staff inquiries and concerns promptly.

• Monitor credit control processes, including collections, invoicing, and payment reconciliation.
• Analyze credit risk and recommend improvements to minimize bad debt.
• Collaborate with credit analysts and other stakeholders to optimize credit policies.

• Develop and maintain SLAs with internal stakeholders
• Ensure timely and accurate financial transactions.
• Resolve customer-related inquiries within agreed-upon timeframes.

• Oversee finance systems (e.g., ERP, financial reporting tools).
• Identify areas for improvement and work with IT to resolve system issues.
• Streamline processes to enhance efficiency and accuracy.

Requirements

• Bachelor's degree in Finance, Accounting, or related field.

• Proven experience in finance shared services or similar roles.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in financial systems (e.g., EPM, Docunet) and MS Access.
• Ability to manage large volumes of data effectively.

Benefits

Work's a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days' holiday + bank holidays - we understand the importance of you getting some down time.
• Annual Wellbeing Day - enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme - helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan - claim back the cost of your medical treatments.
• Smart Working Options - spend up to 40% of your working week from home.
• So many savings - through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme - our people are at the heart of everything we do, so if you're happy, we're happy.
• Cycle to Work Scheme - save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day - we're all about giving back... and having lots of fun in the process!
• Referral scheme - know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
• Wellbeing Programme - giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave - support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

#LI-SC1