Service Manager - Theatres, Anaesthetics, Critical Care, SSD

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Our award winning trusts recognise that our colleagues are our most valuable resource, we are proud of the excellent levels of service our Trust provides to our service users and the dedication and conscientiousness of our colleagues. With over 10,000 colleagues working for our trusts in a very wide range of services, we aim to provide a supportive, inclusive environment in which our colleagues can thrive.

Job overview

We are seeking to recruit an enthusiastic, hardworking, and well-motivated individual to join the management team within the Surgical Service Group.

As a Service Manager, you will be working in a triumvirate with the Matron(s) and Clinical Service Leads (CSL) to actively promote a culture of care which reflects Somerset Foundation Trusts values and leadership behaviours.

The post holder will provide operational managerial support to the theatre, anaesthetic, critical care and sterile service teams; ensure delivery of finance and performance targets; guarantee robust governance arrangements are in place and strategic demands on the services are met.

We are looking for a dynamic and forward-thinking person with excellent communication and leadership skills. The post holder will be effective in working closely with clinical and non-clinical staff to support and optimise the services by taking a proactive role in continuous service development and improvement.

This is a position with county-wide responsibilities and the successful applicant will be expected to evenly split their time each week between Yeovil District Hospital and Musgrove Park Hospital.

Development opportunities may be considered

Main duties of the job

The post holds a leadrole for the countywide operational and budgetary management and strategic planning of the service areas. The post holder will be the senior responsible individual for overall assurance that all services are focussed on ensuring the most effective and efficient use of resources to deliver a high quality service that achieves the required performance targets in line with the Trust's core values.

The post holder will be expected to provide clear leadership and direction on improvement of patient services, working with the multi-disciplinary team. They will also be expected to ensure that the services provided are responsive to patient needs, that planning of services, involving patients and users, and reflect the diverse population served. The post holder will be expected to provide senior leadership and people management, in order to recruit and retain high quality staff, provide effective appraisal and statutory training and promote team working and strong staff involvement in decision making within the sphere of their responsibilities.

This will include long term workforce planning and development. The post holder will be responsible for ensuring that income and expenditure targets are met for allocated services while balancing the delivery of services. The post holder will ensure services are run in line with Trust values, culture, policies, and procedures.

Experience of effective working within teams is essential.

Working for our organisation

As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression, and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!

Detailed job description and main responsibilities

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

Person specification

Qualifications, Skills & Experience

Essential criteria

• Educated to Masters level or equivalent level of experience
• Managerial qualification or experience
• Ability to demonstrate capacity and capability for operational/clinical service management, including staff, financial and change management
• Up to date knowledge of relevant legislation, theory and policies relating to the service
• Experience of translating strategic plans and policies into operational reality
• Able to demonstrate ability to communicate information to senior managers, staff, patients, carers, external agencies: requires negotiating, persuasive, motivational, reassurance skills. Is able to give formal presentations to large groups of people
• Uk driving licence with ability and willingness to travel between sites across the county
• Excellent time keeping and able to work flexibly to include occasional evening and weekend working as necessary

Equity, diversity, and inclusion is a priority for us. As a trust we welcome and encourage applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or personal circumstances. We do our best to ensure our recruitment process is accessible and inclusive. If you have a disability and require an adjustment at any point during the recruitment process, please let us know.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Service Manager job description and person specification (DOCX, 543.9KB)
• Value of the NHS Pension Scheme (PDF, 97.5KB)