Service Manager - Paediatric Critical Care & Surgery

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Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

We're looking forward to hearing from you!

Person specification

Qualifications

Essential criteria

• Graduate or clinical qualification relating to speciality.
• Managerial qualification equivalent to post graduate diploma
• Masters Degree or equivalent experience.

Desirable criteria

• Experience or qualification relating to specialty

Knowledge

Essential criteria

• Knowledge of specific area acquired through a degree or equivalent experience or training.
• Highly specialist knowledge of managing within a NHS/healthcare setting.
• Highly detailed knowledge and experience of managing capacity, demand and activity
• Knowledge of managing staff within a healthcare setting and experience of managing a Directorate.
• Knowledge and experience of project/programme management.

Training and Experience

Essential criteria

• Experience of and demonstrable achievement in managing healthcare services.
• Management of resources with a good track record with change management, efficiency savings and financial recovery plans.
• Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services.
• Experience of project management and imaginative planning.
• Experience of managing a diverse team.
• Measurable track record in involving and motivating staff to improve performance
• Experience of successfully managing the implementation of change.
• Evidence of professional leadership, leading to innovation in practice
• Experience of identifying education and training needs of staff utilising.
• Evidence of continuous professional development.
• Experience in clinical audit/benchmarking
• Experienced in complaints management.

Desirable criteria

• Experience in workforce planning.
• Experience in setting establishments and using workforce toolkits including dependency tools.
• Experience in R&D.
• Experience of modernising services without additional resources.

Skills and Abilities

Essential criteria

• Ability to present highly complex and emotive information clearly and openly with staff.
• An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives.
• Able to hold professionals and peers to account.
• Good performance management skills combining clarity around expectations, direction and holding others to account.
• Ability to analyse and interpret performance and financial information.
• Excellent numerical and presentational skills.
• Negotiating and influencing skills.
• Ability to make calm rational decisions in the face of adversity.

Desirable criteria

• An understanding of effective systems for integrated governance and the management of clinical and non-clinical risks.
• Strong analytical skills and ability to consider the wider picture.

Attributes

Essential criteria

• Open minded, treats colleagues with dignity and respect.
• Capacity to work with clinicians and staff at all levels.
• Exemplary personal standards of conduct and behaviour.
• Inspires others and leads by example

Others

Essential criteria

• Mobility to travel across sites.
• Can use constructive criticism and openly seeks to review and reflect on own style and presentation.
• Resilient and self-motivated with drive and vision, a can do attitude and is able to work on own initiative and manage a range of priorities against competing agendas.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Service Manager - Paediatric Critical Care & Surgery (PDF, 266.1KB)
• Functional Requirements (PDF, 920.2KB)
• Candidate Essential Guide Non Medical (PDF, 1.3MB)