Service Manager - Norwich

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Service Manager - Norwich

Application Deadline: 30 March 2025

Department: Operations

Employment Type: Permanent - Full Time

Location: Norwich

Reporting To: Sally Forrest

Compensation: GBP 33,541.04 per year plus GBP 2604.66 recruitment retention allowance per year

Description

Are you passionate about making a positive impact on the lives of individuals experiencing mental health challenges? Are you an experienced leader with the skills and motivation to drive change and deliver exceptional mental health services?

NIHCSS are a partnership between Together UK and St Martins Housing Trust. We support adults with severe mental health issues and work with them to lead independent lives. NIHCSS are recruiting for a Mental Health Service Manager dedicated to supporting and leading a team who's vision is to help people live ordinary, independent and happy lives through extraordinary support.

As our Mental Health Service Manager, you will play a crucial role within the NIHCSS service. You will lead, manage, and develop a portfolio of mental health services, ensuring safe delivery, meeting objectives, and representing the organisation to commissioners. With the support of a Deputy, you will be responsible for leading a staffing team of 22.

We are reviewing CVs as and when we receive them so, if you are keen to apply, please do so today!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you

Pay: GBP 36,145.70 per year

Main responsibilities

• Lead, manage, and develop the mental health services portfolio
• Provide leadership and support to teams and workers
• Ensure services are delivered safely and meet quality standards
• Collaborate within the Senior Management Team to achieve organisational goals
• Oversee the management of overall operational budgetary and financial responsibilities

Essential requirements

• Strong understanding of mental health conditions and recovery models
• Senior management experience within health, social care, or mental health charity sector
• Experience in leading, managing, and developing staff teams
• Effective communication skills and ability to inspire trust and confidence
• Proficiency in Microsoft Office and digital media platforms
• Excellent project management, development and evaluation skills
• Do you feel ready for a change and want to embrace new challenges in a growing organisation? Then we want to hear from you.

Benefits

Download the PDF to find out more about what you can get out of working for us.

Benefits of Working for Together

At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process.

Successful candidates will require an enhanced DBS check. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service. Together is committed to equal opportunities and non-discriminatory practices. Charity No. 211091