Service Manager - Neurosciences
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Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career. We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
Are you a strategic thinker with a passion for ensuring operational excellence in healthcare? As a Service Delivery Manager at Band 7 level, the role is dedicated to delivering financial, performance and strategic objectives for the Neurology Service at Imperial College Healthcare NHS Trust. This pivotal role involves overseeing the seamless delivery of healthcare services, leading cross-functional teams, and working alongside the General Manager to strategically plan initiatives to meet the trust's healthcare goals.
This post requires the post holder to be on-site.
Main duties of the job
As the Service Delivery Manager - Neurology you will be responsible for:
Coordinating and leading cross-functional teams to achieve operational excellence in healthcare service delivery.
Strategically planning and implementing healthcare service delivery initiatives aligned with the trust's healthcare goals and the unique needs of the Neurology Service.
Acting as a key point of contact for healthcare stakeholders fostering strong relationships.
Mitigating risks, resolving healthcare service-related issues specific to the Neurology Service and maintaining a consistent level of excellence in healthcare delivery for patients.
Main duties of the job
To operationally manage the Neurology Service, which includes:
• Implementation of service developments
• Delivery of access targets
• Delivery of quality and activity targets
• Management of financial expenditure
• Assist in development of strategy
• Foster a culture of clinical integration within the division
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person specification
Professional Qualifications
Essential criteria
- Degree level or equivalent qualification, or demonstrable equivalent experience
- Evidence of continued professional development.
Desirable criteria
- Professional or management qualification
Skills, Abilities and Experience
Essential criteria
- Relevant NHS operational management experience
- Sound understanding of NHS information requirements, including data quality and performance metrics
- Excellent communication skills
- Able to analyse and interpret complex information
Desirable criteria
- Project management experience
Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
- Job description (PDF, 624.3KB)
- FUNCTIONAL REQUIREMENT FORM (PDF, 368.6KB)
- Our Strategy 2023-25 (PDF, 230.4KB)