Service Manager Main, Neuro and Dental Radiology

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

Job overview

We are looking for an enthusiastic, knowledgeable and motivated individual, ideally with an in-depth understanding of service management in diagnostics and / or understanding of radiology services. We are looking for excellent leadership, organisational and team building skills, as well as experience of service performance management. Personal presentation skills and the ability to influence both verbally and in written form will also be important as we seek to develop the service via funding initiatives and business cases.

The successful candidate will have excellent interpersonal and communication skills and a high level of IT literacy and operate collaboratively as a core member of the cross site Radiology senior management team. Attention to detail, the ability to work to tight deadlines in a challenging environment and managing multiple tasks is essential.

Main duties of the job

Please note that the job description and job title for this role is currently under review by the Trust and may be subject to change.

To provide timely, efficient and effective operational management for the main, neuro and dental radiology services.

To ensure that services are responsive, innovative and operate to the highest possible clinical and performance standards and to take full responsibility for actions and for keeping other team members fully informed at all times.

The post holder will manage a team of administrative and other staff as well as provide support to the Clinical Director, General Manager and Clinical Leads with the management of the medical workforce.

Working for our organisation

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

Please note that the job description and job title for this role is currently under review by the Trust and may be subject to change.
• To promote and support the development of the Trust's strategy, vision, values, aims and objectives.
• To lead for Main, Neuro and Dental Radiology in contributing to the production of the Division's strategic and business plans, as part of the annual planning cycle and on an ad-hoc basis as required.
• To monitor service delivery against strategic and business plans in identified specialities and areas throughout the year to ensure successful delivery.
• Produce accurate, high quality business cases for service developments, taking into account activity, cost and income projections.
• To develop intra-departmental working and performance review across all Trust sites and delivery areas of care.
• To play a major role in transforming the operational delivery of services within Main, Neuro and Dental Radiology in line with the strategic direction of the Trust and Care Group working with the Triumvirate, clinical teams and operational colleagues to embed improvements in efficiency at the same time as improving patient experience.

Person specification

Essential

Essential criteria

• Educated to degree level or equivalent level of experience of working at a senior level in the relevant area
• Relevant Masters, equivalent professional qualification or equivalent experience (e.g. MBA)
• Track record of continuous professional and management development.
• Evidence of leading successful project and / or operational performance and improvement including business case preparation.or
• Significant service or general management experience in the NHS with, responsibility for operational matters including, staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements. Particular experience of successfully managing administrative teams and processes.
• Experience of understanding complex financial reports, along with budget setting and management in healthcare, including multi-strand range of income sources.
• Extensive knowledge of operations and / or project management methodologies and techniques.
• Highly effective people and project management skills.
• Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data
• Work flexibly, prioritise workloads and resource them in response to changing demands and requirements.
• Ability to work independently to manage highly complex and difficult situations where there is conflict
• Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively.
• Ability to influence internal and external stakeholders in the development of organisational structures and processes
• Able to prioritise competing demands across a broad workload
• Demonstrates behaviours in accordance with the King's values at all times.

Desirable criteria

• Prince 2 qualification or equivalent experience
• Evidence of service initiation / commissioning, contract negotiation, and the development and monitoring of output and outcome measures.
• Highly developed knowledge and understanding of the changing NHS environment, strategy, and policy agendas.

Personal

Essential criteria

• Commitment to develop a culture that promotes equality and diversity aligned to BOLD strategy and Golden Threads
• Willingness to travel as role will be across all sites

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Click here to see the range of benefits we offer
• Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications

King's Health Partners Academic Health Science Centre Website

King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD and PS - Service Manager - Radiology (PDF, 352.4KB)
• Denmark Hill Site Map (PDF, 1.2MB)
• Princess Royal (PRUH) Site map (PDF, 1.4MB)
• Visa and Sponsorship Information (PDF, 352.6KB)