Service Manager - Long Eaton

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Service Manager

Location Long Eaton and Ilkeston

Covering Supported Living Services

An exciting opportunity has arisen for a Service Manager to join our Long Eaton and Ilkeston Services on a permanent, full time basis (37.5 hours per week).

We are looking for an experienced manager who can lead a team of support workers to manage services in Long Eaton and Ilkeston . You will bring with you a wealth of knowledge about working with people with complex needs and will have experience of working with families and a range of agencies to make plans and lead a new team to enable the person you are supporting to live a happy and fulfilled life in their own community.

Reporting to the Area Operations Manager, you will be accountable for the people management and development within the staff team. This is a key role in guaranteeing the quality of our service delivery. You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure, especially if things do not always go to plan!

Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support. It will be important that you are able to act as a role model, representing the service positively and demonstrating good practice to other members of the team.

You may need to cover the odd shift in case of emergency. This will require you to do some front line support work with the individuals we support.

To be considered for this role you must have experience and knowledge within the social care sector, working with people with autism, Mental Health and behaviours that challenge. You should also have experience leading teams in Learning Disability services and knowledge of Positive Behaviour Support would be an advantage & you must be competent in using IT.

Your working week is flexible covering 7 days per week and will include working weekends. Flexibility is key and being able to travel to different work locations.

As well as a nationally recognised training programme within the charity sector we also provide excellent career development opportunities, attractive pension scheme, competitive holiday allowance, childcare vouchers, discounts of different high street retailers and much more

Key Responsibilities:

Ensure that the service is fully compliant
Practice Management
Observing staff to ensure high standards are continuously met
Ensure all Health & Safety regulations are met
Liaising with the families and other stakeholders of the people we support
Ensuring the continuous development of the team.
Strong leadership is key to the success of our services. We want to recruit leaders who can demonstrate they have the potential to excel within our team orientated workplace. In return, we are committed to developing your potential even further.

*All roles are subject to an enhanced DBS check and suitable references.

Job ID 32957

Benefits

• 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options.
• Ongoing training and development opportunities to enhance your skills.
• A supportive and inclusive work environment where your contributions are valued.

About Mencap

Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

Mencap vision is for the UK to be the best place in the world for people with learning disabilities.

If you're ready to embark on a rewarding career that truly makes a difference, apply now!