Service Manager - Borehamwood

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A new and exciting opportunity has arisen for a Service Manager to join our Supported Living services based in Borehamwood. The position is permanent and full time (37.5 hours per week)

Would you like to finish work each day knowing that you have made a difference? It's not just a job, it's a life experience. Join us and help us change lives! Mencap delivers high quality personalised support to people with a learning disability and their families.

We are looking to recruit a passionate, committed and enthusiastic Service Manager. Y ou will be accountable for people management and development within the staff team. This is a key role in guaranteeing the quality of our service delivery. You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure. Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support. to deliver vital lead a team to provide a customer-focussed, high quality service to people with a learning disability and their families.

Key Responsibilities:

• Ensure that the service is fully compliant
• Practice Management and leadership
• Observing staff to ensure high standards are continuously met
• Ensure all Health & Safety regulations are met
• Liaising with the families and other stakeholders of the people we support
• Ensuring the continuous development of the team.
• You must be competent in using IT.

As well as a nationally recognised training programme within the charity sector we also provide excellent career development opportunities, attractive pension scheme, competitive holiday allowance, childcare vouchers, discounts of different high street retailers and much more

The role can be challenging at times, so it is essential to have a positive mind-set with a desire to improve the lives of those with a learning disability. You will need to be quick thinking and have a positive can-do attitude.

For more information about this role you can call Colette on 07958405822.

*All roles are subject to an enhanced DBS check and suitable references.

Job ID: 31002

Benefits

As well as knowing that what we do is making a positive difference to people's lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don't join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras. Find out more here https://vimeo.com/272326041/ac6fdbd7b9
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

About Mencap

Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

Mencap vision is for the UK to be the best place in the world for people with learning disabilities.

If you're ready to embark on a rewarding career that truly makes a difference, apply now !