Service Manager - Assurance (Children's Services) (7672)

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Job Description

Service Manager - Assurance (Children's Services) | 7672 | permanent contract | full-time 37 hours per week | £55,147 to £60,676 per annum | Grade M | Norwich

An exciting opportunity has arisen to manage our skilled and motivated team of Assurance Officers and to play a key role in driving forward Norfolk Children's Services' progression from 'good' to 'outstanding'. The Service Manager role requires an understanding and a belief that the voice of children and families is an integral part of the improvement journey.

As Service Manager, you will lead on quality assurance activity across Children's Services, analysing and reporting findings to support a culture of continuous learning. You will work in a relationship-based way across Children's Services and with partner agencies, to ensure a shared understanding of quality and best practice that leads to positive outcomes for children and families.

If you believe you have the skills and vision this post requires then please upload your CV and supporting statement.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

If you would like an informal conversation about the role, please contact Karryn Dixon (Service Manager - Assurance) on 01603 306101 or email karryn.dixon@norfolk.gov.uk or Kim Abel (Head of Voice, Impact and Assurance) on 01603 217727 or email kim.abel@norfolk.gov.uk

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need.
• Financial benefits such as:
  • 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

You can find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 20 February 2025

All other applicants closing date: 02 March 2025

About Us

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.