Service Manager

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Detailed job description and main responsibilities

See job description attached for the detailed job description and main responsibilities. The key aspects of this role are leadership, service delivery and improvement, financial and performance management, risk management and governance, workforce management and application of knowledge.

Person specification

Qualifications

Essential criteria

• Educated to Degree level or equivalent experience
• Management/leadership qualification or equivalent experience
• Evidence of continued professional development

Desirable criteria

• Project Management Qualification

Experience

Essential criteria

• Experience of working in a management role
• Experience of managing, leading and motivating a team

Desirable criteria

• Experience working in urgent and emergency care
• Experience in the NHS in a managerial role

Knowledge

Essential criteria

• Financial procedures and a working knowledge of financial processes
• Business planning/annual planning
• Knowledge of service improvements/transformation and project management

Desirable criteria

• NHS IT systems

Personal Skills

Essential criteria

• Good analytical and problem solving skills - ability to analyse data/information and make judgements/draw conclusions - including ability to respond to unexpected demands
• Strong communication skills both written and verbal - able to provide and receive complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

All new staff will be subject to a probationary period covering their first six months in post.

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