Service Manager

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Detailed job description and main responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the 'About You' Section of the document.

Person specification

Behaviours and Values

Essential criteria

• Able to remain calm and objective when dealing with highly emotive / contentious issues

Desirable criteria

• Develop and maintain effective systems of communication to a variety of professionals, users and carers to promote the best outcomes for the individual

Knowledge and Experience

Essential criteria

• Appropriate professional registration / qualification in Social Work, Nursing, Occupational Therapy, Psychology or Speech and Language Therapy
• Experience of working with people with learning disability who have challenging and complex needs (mental health / autism)
• Previous experience of leading service developments in a multi-professional setting
• Knowledge of the LeDer, Stomp and Stamp and physical health, National and the local Transforming Care Plan
• Post registration experience
• Experience of working with a range of community services including providers of services

Desirable criteria

• Post registration qualification
• Relevant post registration training
• Engaged in research, audit or evaluation projects
• Understanding of care pathways and statutory assessment activity
• Understanding of care planning tools and approaches pertinent to people with a learning disability
• Experience of working with people with LD and offending behaviour
• Experience of using strengths based approaches

Skills and Abilities

Essential criteria

• Able to work autonomously and as a member of multi-disciplinary and multi-agency teams
• Ability to develop and promote effective interpersonal and working relationships with colleagues across health and social care settings
• Proven ability to prioritise and manage workload of self and others where required
• Ability to work under pressure
• Ability to motivate and generate enthusiasm in others
• Ability to manage highly emotive situations
• Ability to manage unpredictable workload

Desirable criteria

• Experience of maintaining links with various external organisations
• Ability to prepare presentations and present to a variety of audiences

Important Information

Applications will be transferred to the TRAC system, by completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training records

Correspondence regarding your application will be sent to you via a TRAC system account.

Please submit your application as soon as possible; due to the high volumes of applications we receive we reserve the right to close any adverts before the closing date once we have received sufficient applications.

We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.

Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly , the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)

Please note if a DBS is applicable for the position then a charge will be deducted from your first salary or upfront cost if a staff bank position.

Please note that all new starters to the trust are subject to a probationary period.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Band 8a CTPLD & Respite Unit Service Manager (PDF, 864.5KB)
• Benefits (PDF, 570.7KB)